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mac964

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Risposte pubblicati da mac964


  1. Ho aggiornato IMac (21.5 late 2012) a Catalina, a volte ho problemi di lentezza nell'aprire programmi, a volte non svuota cestino, a volte quando lo spengo si riavvia automaticamente, non riesco più a telefonare direttamente a qualsiasi tel/cell con FaceTime. Devo tornare a installare ElCapitan? Allego report EtreCheck - Grazie

     

    EtreCheck version: 3.4.6 (460)

    Report generated 2020-06-23 16:14:09

    Download EtreCheck from https://etrecheck.com

    Runtime: 14:52

    Performance: Poor

     

    Click the [Lookup] links for more information from Apple Support Communities.

    Click the [Details] links for more information about that line.

    Click the [Remove/Report] links to remove adware or update the whitelist of legitimate software.

    Click the [Clean up] link to delete unused files.

     

    Problem: Computer is too slow

     

    Hardware Information:

        iMac (21.5-inch, Late 2012)

        [Technical Specifications] - [User Guide] - [Warranty & Service]

        iMac - model: iMac13,1

        1 2,7 GHz Quad-Core Intel Core i5 (i5-3330S) CPU: 4-core

        16 GB RAM Upgradeable - [Instructions]

            BANK 0/DIMM0

                8 GB DDR3 1333 MHz ok

            BANK 1/DIMM0

                8 GB DDR3 1333 MHz ok

        Handoff/Airdrop2: supported

        Wireless:  en1: 802.11 a/b/g/n

        iCloud Quota: 3.09 GB available

     

    Video Information:

        NVIDIA GeForce GT 640M - VRAM: 512 MB

            iMac 1920 x 1080

     

    Disk Information:

        HGST HTS721010A9E630 disk0: (1 TB) (Rotational)

        [Show SMART report]

            EFI (disk0s1 - MS-DOS FAT32) <not mounted>  [EFI]: 210 MB

            (disk0s2) <not mounted>  [APFS Container]: 1000.00 GB

     

    USB Information:

         USB30Bus

            Madentec Ltd. Tracker Pro

         USB20Bus

             hub_device

                 USB 2.0 Hub

                    Logitech Logitech Wireless Headset

                    PI-239   USB 2.0 Drive    

                        USB 2.0 Drive disk2: (1 TB)

                            FOTO (disk2s1 - MS-DOS FAT32) /Volumes/FOTO : 1.00 TB (926.68 GB free)

                Apple Inc. FaceTime HD Camera (Built-in)

         USB20Bus

             hub_device

                 hub_device

                    Apple Inc. BRCM20702 Hub

                        Apple Inc. Bluetooth USB Host Controller

                 USB 2.0 Hub

                    Canon Inc MF4410

                 USB 2.0 Hub

                    PI-362 USB 2.0 Drive

                        024 HN-M101MBB disk3: (1 TB)

                            INTENSO (disk3s1 - MS-DOS FAT32) /Volumes/INTENSO : 1.00 TB (810.59 GB free)

                    Trekstor DataStation maxi m.u

                        00AAKS-22A7B0 disk4: (640,14 GB)

                            EFI (disk4s1 - MS-DOS FAT32) <not mounted>  [EFI]: 210 MB

                            BACKUP (disk4s2 - Case-sensitive Journaled HFS+) /Volumes/BACKUP : 639.79 GB (56.26 GB free)

                    Apple Inc. Apple Watch Magnetic Charging Cable

     

    Thunderbolt Information:

        Apple Inc. thunderbolt_bus

     

    Virtual disks:

        Macintosh HD - Dati (disk1s1 - APFS) /System/Volumes/Data : 1000.00 GB (730.34 GB free)

            Physical disk: disk0s2 1000.00 GB (730.34 GB free)

        (disk1s2) <not mounted>  [Preboot]: 1000.00 GB

            Physical disk: disk0s2 1000.00 GB

        (disk1s3) /Volumes/Recovery  [Recovery]: 1000.00 GB

            Physical disk: disk0s2 1000.00 GB

        (disk1s4) /private/var/vm  [VM]: 1000.00 GB

            Physical disk: disk0s2 1000.00 GB

        Macintosh HD (disk1s5 - APFS) /  [Startup]: 1000.00 GB (730.34 GB free)

            Physical disk: disk0s2 1000.00 GB (730.34 GB free)

     

    System Software:

        macOS 10.15.5 (19F101) - Time since boot: about 5 hours

     

    Gatekeeper:

        Mac App Store and identified developers

     

    Possible adware:

        Unknown file: ~/Library/LaunchAgents/com.cisco.videoguard10.plist

        sh -c $HOME/Library/Cisco/VideoGuardPlayer/VideoGuard10/VideoGuard10.bundle/Contents/Resources/setupServer.sh

        Unknown file: ~/Library/LaunchAgents/com.cisco.videoguard10.uninstall.plist

        sh ~/.cisco/VideoGuard/uninstall/cisco_videoguard10/condUninstall.sh

        2 possible adware files found. [Remove/Report]

     

    Clean up:

        /Library/LaunchAgents/jp.co.canon.UFR2.BG.plist

            /Library/Printers/Canon/UFR2/Utilities/UFR II BackGrounder.app/Contents/MacOS/UFR II BackGrounder

            Executable not found!

        /Library/LaunchDaemons/com.jdi.ss.SSHelper.plist

            /Library/PrivilegedHelperTools/com.jdi.ss.SSHelper

            Executable not found!

        com.adobe.ARM.[...].plist

            /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/MacOS/Updater/Adobe Acrobat Updater Helper.app/Contents/MacOS/Adobe Acrobat Updater Helper semi-auto

            Executable not found!

        ~/Library/LaunchAgents/com.rebiuld.buffer.agent.plist

            ~/Library/Application Support/rebiuld/rebiuld.app/Contents/MacOS/Installer WxCqwOYippafXaOYapyLqSAaiuDEQNTC9jCBokq+upxvKZzy1BeUodBslqxTqrmbbiKdj9cXkq+pb5GtWKuphVEwiuKCYNT56C7G6kimq4sIccyhlEuEupV9g7oP6uXdeSqK4odFyOK9cam4Sr7jzDpi3oKPVoSsv3+SrV6lvpBiJZj3xA6str9/zOgY1c+LYTCIio4R/8HeFc/eLMXp0RJ+y6jNEP+53WnXrC37/JgyIcSayXGToagN9q0nrNzlPnjFjd9oycytO5OhD+q8mj5E54aPEcn32xX10i3G5dwXfsOzgk/Q7N1l0+goyt3DMkXblJBA9uKmb5fvBeTOyhJ/mpmJa9b3rTj7q17pvcI4ZcGkrnWQ09gv+vkrzfuGPTvrtLx6lrSzV4O4SOz5zRJ+2bStR9+0pX2B/CnN8+QfUcGRixvQ960x1sITqePKE1GX4uxf

            Executable not found!

        ~/Library/LaunchAgents/com.skype.skype.shareagent.plist

            /Applications/Skype.app/Contents/Library/LaunchServices/com.skype.skype.shareagent.bundle/Contents/MacOS/com.skype.skype.shareagent

            Executable not found!

        5 orphan files found. [Clean up]

     

    Kernel Extensions:

            /Library/Application Support/Roxio

        [not loaded]    com.roxio.TDIXController (2.0) [Lookup]

     

            /Library/Extensions

        [loaded]    com.avira.kext.FileAccessControl (1.2.5 - SDK 10.9) [Lookup]

        [not loaded]    com.devguru.driver.SamsungComposite (1.4.32 - SDK 10.6) [Lookup]

     

            /Library/Extensions/ssuddrv.kext/Contents/PlugIns

        [not loaded]    com.devguru.driver.SamsungACMControl (1.4.32 - SDK 10.6) [Lookup]

        [not loaded]    com.devguru.driver.SamsungACMData (1.4.32 - SDK 10.6) [Lookup]

        [not loaded]    com.devguru.driver.SamsungMTP (1.4.32 - SDK 10.5) [Lookup]

        [not loaded]    com.devguru.driver.SamsungSerial (1.4.32 - SDK 10.6) [Lookup]

     

    System Launch Agents:

        [not loaded]    9 Apple tasks

        [loaded]    171 Apple tasks

        [running]    131 Apple tasks

     

    System Launch Daemons:

        [failed]    com.apple.metrickitd.plist (Apple, Inc. - installed 2020-05-19)

        [not loaded]    34 Apple tasks

        [loaded]    173 Apple tasks

        [running]    126 Apple tasks

     

    Launch Agents:

        [not loaded]    com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2019-02-19) [Lookup]

        [failed]    com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2020-05-13) [Lookup]

        [running]    com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2020-04-23) [Lookup]

        [loaded]    com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2020-04-23) [Lookup]

        [loaded]    com.avira.antivirus.general.agent.plist (Avira Operations GmbH & Co. KG - installed 2020-05-13) [Lookup]

        [loaded]    com.avira.antivirus.gjallarhorn.plist (Avira Operations GmbH & Co. KG - installed 2019-11-25) [Lookup]

        [loaded]    com.avira.antivirus.iris.notify.plist (Avira Operations GmbH & Co. KG - installed 2019-11-25) [Lookup]

        [not loaded]    com.avira.antivirus.iris.plist (Avira Operations GmbH & Co. KG - installed 2019-11-25) [Lookup]

        [loaded]    com.avira.antivirus.notifications.agent.plist (Avira Operations GmbH & Co. KG - installed 2020-05-13) [Lookup]

        [loaded]    com.avira.antivirus.odscan.default.plist (Avira Operations GmbH & Co. KG - installed 2020-06-22) [Lookup]

        [loaded]    com.avira.antivirus.scheduler.agent.plist (Avira Operations GmbH & Co. KG - installed 2020-05-13) [Lookup]

        [loaded]    com.avira.antivirus.stats.plist (Avira Operations GmbH & Co. KG - installed 2019-11-25) [Lookup]

        [running]    com.avira.antivirus.systray.plist (Avira Operations GmbH & Co. KG - installed 2019-11-25) [Lookup]

        [loaded]    com.avira.antivirus.telemetry.agent.plist (Avira Operations GmbH & Co. KG - installed 2020-05-13) [Lookup]

        [loaded]    com.avira.antivirus.update.default.plist (Avira Operations GmbH & Co. KG - installed 2020-05-13) [Lookup]

        [loaded]    com.avira.antivirus.{fe85fc8a-5608-4481-8838-b19c26d42bbf}.plist (Avira Operations GmbH & Co. KG - installed 2020-05-13) [Lookup]

        [running]    com.avira.helper.avstats.plist (Avira Operations GmbH & Co. KG - installed 2020-05-13) [Lookup]

        [loaded]    com.avira.servicehub.license.plist (Avira Operations GmbH & Co. KG - installed 2019-11-25) [Lookup]

        [loaded]    com.avira.servicehub.license.poll.plist (Avira Operations GmbH & Co. KG - installed 2019-11-25) [Lookup]

        [loaded]    com.google.keystone.agent.plist (Google, Inc. - installed 2020-03-12) [Lookup]

        [loaded]    com.google.keystone.xpcservice.plist (Google, Inc. - installed 2020-03-12) [Lookup]

        [failed]    com.paragon.updater.plist (Paragon Software GmbH - installed 2015-04-08) [Lookup]

        [running]    jp.co.canon.ScanGearMF.appl.Canon-MF-Scan-Agent.plist (? 4e8b75ea 4c18bffb - installed 2013-09-25) [Lookup]

        [failed]    jp.co.canon.UFR2.BG.plist (? 827e1214 0 - installed 2011-03-12) [Lookup] - /Library/Printers/Canon/UFR2/Utilities/UFR II BackGrounder.app/Contents/MacOS/UFR II BackGrounder: Executable not found!

        [running]    net.culater.SIMBL.Agent.plist (? 4a576751 1fea012b - installed 2016-10-27) [Lookup]

        [loaded]    org.macosforge.xquartz.startx.plist (Apple Inc. - XQuartz - installed 2015-10-16) [Lookup]

     

    Launch Daemons:

        [loaded]    YandexDiskHelper.plist (Yandex, LLC - installed 2014-06-28) [Lookup]

        [loaded]    YandexDiskInstaller.plist (Yandex, LLC - installed 2014-06-28) [Lookup]

        [loaded]    com.BlueStacks.AppPlayer.bstservice_helper.plist (BlueStack Systems, Inc. - installed 2019-04-04) [Lookup]

        [loaded]    com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2020-04-21) [Lookup]

        [loaded]    com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2020-04-21) [Lookup]

        [loaded]    com.adobe.SwitchBoard.plist (? 856489a3 0 - installed 2013-09-06) [Lookup]

        [loaded]    com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2020-04-23) [Lookup]

        [loaded]    com.adobe.fpsaud.plist (Adobe Inc. - installed 2020-05-22) [Lookup]

        [loaded]    com.apple.installer.osmessagetracing.plist (? dbb717cc 0 - installed 2020-03-26)

        [loaded]    com.avira.antivirus.dbcleaner.plist (Avira Operations GmbH & Co. KG - installed 2020-05-13) [Lookup]

        [running]    com.avira.helper.watchdox.plist (Avira Operations GmbH & Co. KG - installed 2019-11-25) [Lookup]

        [loaded]    com.google.keystone.daemon.plist (Google, Inc. - installed 2020-03-12) [Lookup]

        [loaded]    com.jdi.ss.SSHelper.plist (? 72b9d26 0 - installed 2019-02-11) [Lookup] - /Library/PrivilegedHelperTools/com.jdi.ss.SSHelper: Executable not found!

        [loaded]    com.malwarebytes.MBAMHelperTool.plist (Malwarebytes Corporation - installed 2015-11-20) [Lookup]

        [loaded]    com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2017-04-12) [Lookup]

        [loaded]    com.microsoft.office.licensing.helper.plist (? 6d8cb30e afb3bef0 - installed 2010-09-23) [Lookup]

        [not loaded]    com.oracle.java.Helper-Tool.plist (? 0 ? - installed (null)) [Lookup]

        [loaded]    com.starstechnologies.updater.plist (Rational Intellectual Holdings Limited - installed 2020-05-06) [Lookup]

        [loaded]    com.surteesstudios.Bartender.BartenderInstallHelper.plist (Surtees Studios Limited - installed 2015-10-02) [Lookup]

        [loaded]    org.macosforge.xquartz.privileged_startx.plist (Apple Inc. - XQuartz - installed 2015-10-16) [Lookup]

     

    User Launch Agents:

        [failed]    com.Wondershare.TunesGoWatchDemo.plist (? 5879d77c 0 - installed 2015-12-23) [Lookup]

        [loaded]    com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2017-11-17) [Lookup]

        [failed]    com.adobe.ARM.[...].plist (? 881a4a1c 0 - installed 2014-07-22) [Lookup] - /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/MacOS/Updater/Adobe Acrobat Updater Helper.app/Contents/MacOS/Adobe Acrobat Updater Helper: Executable not found!

        [loaded]    com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2020-04-23) [Lookup]

        [loaded]    com.cisco.videoguard10.plist (Shell Script 42dd7412 - installed 2020-05-19)

        [loaded]    com.cisco.videoguard10.uninstall.plist (Shell Script f151038c - installed 2020-05-19)

        [failed]    com.cisco.videoguardmonitor.plist (Shell Script fed33126 - installed 2020-05-19)

        [failed]    com.rebiuld.buffer.agent.plist (? 888cb7ab 0 - installed 2019-02-08) [Lookup] - ~/Library/Application Support/rebiuld/rebiuld.app/Contents/MacOS/Installer: Executable not found!

        [loaded]    com.skype.skype.shareagent.plist (? 9e64636f 0 - installed 2018-03-27) [Lookup] - /Applications/Skype.app/Contents/Library/LaunchServices/com.skype.skype.shareagent.bundle/Contents/MacOS/com.skype.skype.shareagent: Executable not found!

        [failed]    com.wondershare.AnjoyTunesHelper.plist (Wondershare Software Co., Ltd - installed 2015-12-23) [Lookup]

     

    User Login Items:

        cDock Helper    Applicazione

            (~/Applications/cDock.app/Contents/Resources/cDock Helper.app)

        Wondershare TunesGo Helper    Applicazione

            (~/Library/Application Support/wondershare_TunesGo/Wondershare TunesGo Helper.app)

        fuspredownloader    Applicazione

            (~/Library/Application Support/.FUS/fuspredownloader.app)

        DwellClick    Applicazione

            (/Applications/DwellClick.app)

     

    Internet Plug-ins:

        AdobeExManDetect: AdobeExManDetect 1.1.0.0 (installed 2013-12-10) [Lookup]

        FlashPlayer-10.6: 32.0.0.387 (installed 2020-06-09) [Lookup]

        Flip4Mac WMV Plugin: 3.2.0.16   (installed 2014-03-06) [Lookup]

        AdobePDFViewerNPAPI: 17.012.20098 (installed 2020-06-04) [Lookup]

        AdobePDFViewer: 20.009.20067 (installed 2020-06-04) [Lookup]

        Flash Player: 32.0.0.387 (installed 2020-06-09) [Lookup]

        SharePointBrowserPlugin: 14.7.2 (installed 2017-03-15) [Lookup]

        PepperFlashPlayer: 32.0.0.387 (installed 2020-06-09) [Lookup]

        Silverlight: 5.1.41212.0 (installed 2016-02-01) [Lookup]

     

    Audio Plug-ins:

        Hear: 1.2.3 (installed 2015-06-12) [Lookup]

     

    3rd Party Preference Panes:

        Envoy (installed 2013-10-08) [Lookup]

        Flash Player (installed 2020-05-22) [Lookup]

        Flip4Mac WMV (installed 2013-03-29) [Lookup]

        MacFUSE (installed 2015-04-09) [Lookup]

        NTFS-3G (installed 2015-04-09) [Lookup]

     

    Time Machine:

        Time Machine not configured!

     

    Top Processes by CPU:

            78%   plugin-container

            30%   firefox

            24%   WindowServer

            11%   DwellClick

             9%   coreaudiod

     

    Top Processes by Memory:

        2.39 GB   plugin-container

        872 MB    com.apple.WebKit.WebContent

        625 MB    com.apple.WebKit.WebContent

        490 MB    firefox

        387 MB    com.apple.WebKit.WebContent

     

    Top Processes by Network Use:

        Input     Output    Process name

        834 MB    8 MB      com.apple.WebKit.Networking

        2 MB      2 MB      AMPDevicesAgent

        3 MB      533 KB    firefox

        369 KB    768 KB    Shazam

        972 KB    112 KB    mainclient

     

    Top Processes by Energy Use:

         45.38 plugin-container

         32.14 com.apple.WebKit.WebContent

         27.56 firefox

         24.04 WindowServer

         15.08 com.apple.WebKit.Networking

     

    Virtual Memory Information:

        2.80 GB   Available RAM

        74 MB     Free RAM

        13.20 GB  Used RAM

        2.72 GB   Cached files

        0 B       Swap Used

     

    Software installs (last 30 days):

        OneDrive: 20.052.0311 (installed 2020-05-27)

        Top Speed: 1.2 (installed 2020-05-29)

        WhatsApp: 2.2021.4 (installed 2020-05-29)

        The Unarchiver: 4.2.2 (installed 2020-05-29)

        Adobe Acrobat Reader DC (20.009.20067): (null) (installed 2020-06-04)

        Adobe Flash Player: (null) (installed 2020-06-09)

        Adobe Pepper Flash Player: (null) (installed 2020-06-09)

        AdBlock: 1.24.0 (installed 2020-06-10)

        Telegram: 6.2 (installed 2020-06-10)

        Mactracker: 7.9.3 (installed 2020-06-11)

        Telegram: 6.2.1 (installed 2020-06-11)

        OneDrive: 20.064.0329 (installed 2020-06-12)

        WhatsApp: 2.2023.2 (installed 2020-06-12)

        Telegram: 6.2.2 (installed 2020-06-13)

        RAR Extractor Lite: 5.6.9 (installed 2020-06-17)

        RAR Extractor Lite: 5.6.10 (installed 2020-06-21)

     

        Install information may not be complete.

     

    Diagnostics Events (last 3 days for minor events):

        2020-06-23 12:22:16    signpost_reporter High CPU use [Open] [Details]

        2020-06-22 18:23:21    servicehubd.app Crash [Open]

            Cause:        abort() called

        2020-06-16 19:56:26    Kernel Panic [Open] [Details]

            3rd Party Kernel Extensions: None


  2. Report etrececk è giusto?

     

    EtreCheck version: 5.1 (5A022)

    Report generated: 2019-02-09 17:46:18

    Download EtreCheck from https://etrecheck.com

    Runtime: 3:33

    Performance: Good

     

    Problem: Other problem

     

    Major Issues:

        Anything that appears on this list needs immediate attention.

     

        Adware - Adware detected.

        Unsigned files - There are unsigned software files installed that could be adware and should be reviewed.

     

    Minor Issues:

        These issues do not need immediate attention but they may indicate future problems.

     

        Heavy RAM usage - This machine is using a large amount of RAM.

        Apps crashing - There have been numerous app crashes.

        Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage.

        Clean up - There are orphan files that could be removed.

        Abnormal shutdown - Your machine shut down abnormally.

     

    Hardware Information:

        iMac (21.5-inch, Late 2012)

        iMac Model: iMac13,1

        1 2,7 GHz Intel Core i5 (i5-3330S) CPU: 4-core

        16 GB RAM - Upgradeable

        BANK 0/DIMM0 - 8 GB DDR3 1333 ok

        BANK 1/DIMM0 - 8 GB DDR3 1333 ok

     

    Video Information:

        NVIDIA GeForce GT 640M - VRAM: 512 MB

        iMac 1920 x 1080

     

    Drives:

        disk0 - HGST HTS721010A9E630 1.00 TB (Mechanical - 7200 RPM)

        Internal SATA 6 Gigabit Serial ATA

            disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

            disk0s2 - Macintosh HD (Journaled HFS+) 999.35 GB (258.19 GB used)

            disk0s3 - Recovery HD (Mac OS Extended) [Recovery] 650 MB

     

        disk1 - ST1000LM 024 HN-M101MBB 1.00 TB

        External USB 480 Mbit/s USB

            disk1s1 - I*****O (MS-DOS FAT32) 1.00 TB (195.83 GB used)

     

        disk2 - PI-239 USB 2.0 Drive 1.00 TB

        External USB 480 Mbit/s USB

            disk2s1 - F**O (MS-DOS FAT32) 1.00 TB (73.28 GB used)

     

        disk3 - WDC WD64 00AAKS-22A7B0 640.14 GB

        External USB 480 Mbit/s USB

            disk3s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

            disk3s2 - B****P (Mac OS Extended (Case-sensitive, Journaled)) 639.79 GB (438.88 GB used)

     

    Mounted Volumes:

        disk0s2 - Macintosh HD 999.35 GB (740.89 GB free)

            Journaled HFS+

            Mount point: /

     

        disk1s1 - I*****O 1.00 TB (804.13 GB free)

            MS-DOS FAT32

            Mount point: /Volumes/I*****O

     

        disk2s1 - F**O 1.00 TB (926.68 GB free)

            MS-DOS FAT32

            Mount point: /Volumes/F**O

     

        disk3s2 - B****P 639.79 GB (200.91 GB free)

            Mac OS Extended (Case-sensitive, Journaled)

            Mount point: /Volumes/B****P

     

    Network:

        Interface en0: Ethernet

            Proxies: HTTP

        Interface en1: Wi-Fi

            802.11 a/b/g/n

            Proxy Auto Discovery

        Interface bridge0: Thunderbolt Bridge

            Proxies: HTTP, HTTPS

        Interface en4: Bluetooth PAN

            Proxies: HTTP, HTTPS

        Interface en5: iPhone

            Proxies: HTTP, HTTPS

        Interface en6: iPad

            Proxies: HTTP, HTTPS

     

    System Software:

        macOS Sierra 10.12.6 (16G1036)

        Time since boot: About 3 hours

     

    Security:

        GatekeeperEnabled

        System Integrity ProtectionEnabled

     

    Adware:

            Launchd: ~/Library/LaunchAgents/com.appstart.AppStart.plist

                Reason: Adware pattern match

                Executable: ~/Library/Application Support/AppPolicy/AppStart -i -c 0 -isn BA3ADEF1-6F51-4CE8-AA48-B186D237C557

     

    Unsigned Files:

        Launchd: /Library/LaunchDaemons/com.adobe.SwitchBoard.plist

            Executable: /Library/Application Support/Adobe/SwitchBoard/SwitchBoard.app/Contents/MacOS/launch.switchboard

            Details: Exact match found in the whitelist - probably OK

     

        Launchd: /Library/LaunchAgents/net.culater.SIMBL.Agent.plist

            Executable: /Library/Application Support/SIMBL/SIMBLAgent.app/Contents/MacOS/SIMBLAgent

            Details: Exact match found in the whitelist - probably OK

     

        Launchd: ~/Library/LaunchAgents/com.cisco.videoguard10.plist

            Executable: /bin/sh -c $HOME/Library/Cisco/VideoGuardPlayer/VideoGuard10/VideoGuard10.bundle/Contents/Resources/setupServer.sh

     

        Launchd: ~/Library/LaunchAgents/com.cisco.videoguard10.uninstall.plist

            Executable: /bin/sh ~/.cisco/VideoGuard/uninstall/cisco_videoguard10/condUninstall.sh

     

        Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist

            Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper

            Details: Exact match found in the whitelist - probably OK

     

        Launchd: ~/Library/LaunchAgents/com.cisco.videoguardmonitor.plist

            Executable: /bin/sh -c $HOME/Library/Cisco/VideoGuardPlayer/VideoGuardMonitor/VideoGuardMonitor.bundle/Contents/Resources/launch.sh

            Details: Exact match found in the whitelist - probably OK

     

        Launchd: ~/Library/LaunchAgents/com.skype.skype.shareagent.plist

            Executable: /Applications/Skype.app/Contents/Library/LaunchServices/com.skype.skype.shareagent.bundle/Contents/MacOS/com.skype.skype.shareagent

            Details: Exact match found in the whitelist - probably OK

     

        Launchd: ~/Library/LaunchAgents/com.UtilityOS.plist

            Executable: ~/Library/UtilityOS/UtilityOS.app/Contents/MacOS/UtilityOS

     

    Kernel Extensions:

        /Library/Application Support/Roxio

            [Not Loaded] TDIXController.kext (2.0)

     

        /System/Library/Extensions

            [Not Loaded] ssuddrv.kext (DEVGURU Co., Ltd., 1.4.32 - SDK 10.6)

     

        /System/Library/Extensions/ssuddrv.kext/Contents/PlugIns

            [Not Loaded] ssudmdmcontrol.kext (DEVGURU Co., Ltd., 1.4.32 - SDK 10.6)

            [Not Loaded] ssudmdmdata.kext (DEVGURU Co., Ltd., 1.4.32 - SDK 10.6)

            [Not Loaded] ssudmtp.kext (DEVGURU Co., Ltd., 1.4.32 - SDK 10.5)

            [Not Loaded] ssudserial.kext (DEVGURU Co., Ltd., 1.4.32 - SDK 10.6)

     

    System Launch Agents:

        [Not Loaded] 14 Apple tasks

        [Loaded] 171 Apple tasks

        [Running] 101 Apple tasks

     

    System Launch Daemons:

        [Not Loaded] 43 Apple tasks

        [Loaded] 176 Apple tasks

        [Running] 100 Apple tasks

        [Other] 2 Apple tasks

     

    Launch Agents:

        [Loaded] com.paragon.updater.plist (Paragon Software GmbH - installed 2015-03-18)

        [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2018-12-20)

        [Other] jp.co.canon.UFR2.BG.plist (? 827e1214 - installed 2011-03-12)

        [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2018-03-02)

        [Other] com.google.keystone.agent.plist (Google, Inc. - installed 2018-08-23)

        [Not Loaded] com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2017-12-12)

        [Loaded] org.macosforge.xquartz.startx.plist (? d225a7da - installed 2015-10-16)

        [Running] net.culater.SIMBL.Agent.plist (? 4a576751 - installed 2016-10-27)

        [Running] jp.co.canon.ScanGearMF.appl.Canon-MF-Scan-Agent.plist (? 4e8b75ea - installed 2012-11-30)

        [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-12-20)

     

    Launch Daemons:

        [Other] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-12-17)

        [Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2010-09-23)

        [Loaded] com.malwarebytes.MBAMHelperTool.plist (Malwarebytes Corporation - installed 2015-11-20)

        [Loaded] org.macosforge.xquartz.privileged_startx.plist (? 65395f14 - installed 2015-10-16)

        [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2018-03-02)

        [Loaded] com.starstechnologies.updater.plist (Rational Intellectual Holdings Limited - installed 2018-12-15)

        [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2018-08-23)

        [Loaded] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2018-12-20)

        [Loaded] com.adobe.SwitchBoard.plist (? 856489a3 - installed 2013-09-06)

        [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2017-04-12)

        [Loaded] com.surteesstudios.Bartender.BartenderInstallHelper.plist (? cf4e1532 - installed 2015-10-02)

        [Loaded] YandexDiskInstaller.plist (? 33baa8ff - installed 2014-06-28)

        [Not Loaded] com.oracle.java.Helper-Tool.plist (? 0 - installed )

        [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2018-03-02)

        [Loaded] YandexDiskHelper.plist (? c6504b35 - installed 2014-06-28)

     

    User Launch Agents:

        [Loaded] com.adobe.AAM.Updater-1.0.plist (? 0 - installed 2017-11-17)

        [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-12-20)

        [Other] com.Wondershare.TunesGoWatchDemo.plist (? 0 - installed 2015-12-23)

        [Other] com.wondershare.AnjoyTunesHelper.plist (? 0 - installed 2015-12-23)

        [Other] com.adobe.ARM.***.plist (? 0 - installed 2014-07-22)

        [Loaded] com.UtilityOS.plist (? 0 - installed 2019-02-08)

        [Running] com.appstart.AppStart.plist (Adware - installed 2016-09-02)

        [Other] com.rebiuld.buffer.agent.plist (? 0 - installed 2019-02-08)

        [Loaded] com.skype.skype.shareagent.plist (? 0 - installed 2018-03-27)

        [Loaded] com.cisco.videoguard10.uninstall.plist (? 0 - installed 2018-12-16)

        [Running] com.cisco.videoguardmonitor.plist (? 0 - installed 2018-12-16)

        [Loaded] com.cisco.videoguard10.plist (? 0 - installed 2018-12-16)

     

    User Login Items:

        DwellClick.app (Nicholas Moore - installed 2016-03-30)

             (/Applications/DwellClick.app)

     

        VirtualKeyboard 3.9.5.app (? - installed 2014-11-10)

             (/Applications/VirtualKeyboard 3.9.5.app)

     

        Wondershare TunesGo Helper.app (? - installed 2015-12-18)

             (~/Library/Application Support/wondershare_TunesGo/Wondershare TunesGo Helper.app)

     

        cDockHelper.app (? - installed 2016-10-15)

             (/Applications/cDock.app/Contents/Resources/cDockHelper.app)

     

        fuspredownloader.app (? - installed 2015-08-21)

             (~/Library/Application Support/.FUS/fuspredownloader.app)

     

    Internet Plug-ins:

        AdobeExManDetect: AdobeExManDetect 1.1.0.0 (installed 2013-12-10)

        FlashPlayer-10.6: 32.0.0.114 (installed 2019-02-08)

        QuickTime Plugin: 7.7.3 (installed 2017-11-02)

        AdobePDFViewerNPAPI: 15.010.20056 (installed 2015-12-18)

        AdobePDFViewer: 15.010.20056 (installed 2015-12-18)

        Flash Player: 32.0.0.114 (installed 2019-02-08)

        Flip4Mac WMV Plugin: 3.2.0.16 (installed 2014-03-06)

        SharePointBrowserPlugin: 14.7.2 (installed 2017-03-15)

        PepperFlashPlayer: 32.0.0.114 (installed 2019-01-08)

        Silverlight: 5.1.41212.0 (installed 2016-02-01)

     

    Audio Plug-ins:

        Hear: 1.2.3 (installed 2015-06-12)

     

    3rd Party Preference Panes:

        Envoy (installed 2013-10-08)

        Flash Player (installed 2018-12-17)

        Flip4Mac WMV (installed 2013-03-29)

        MacFUSE (installed 2015-04-09)

        NTFS-3G (installed 2015-04-09)

     

    Time Machine:

        Skip System Files: No

        Mobile backups: No

        Auto backup: Yes

        Volumes being backed up:

            Macintosh HD: Disk size: 999.35 GB - Disk used: 258.45 GB

        Destinations:

            B****P [Local] (Last used)

                Total size: 639.79 GB

                Total number of backups: 125

                Oldest backup: 2017-01-25 18:05:38

                Last backup: 2019-02-09 17:40:00

     

    Performance:

        System Load: 2.24 (1 min ago) 2.15 (5 min ago) 2.17 (15 min ago)

        Nominal I/O speed: 1.12 MB/s

        File system: 21.10 seconds

        Write speed: 118 MB/s

        Read speed: 123 MB/s

     

    Top Processes by CPU:

        Process (count) CPU (Source - Location)

        plugin-container (5) 48.04 % (Mozilla Corporation)

        EtreCheckPro 12.60 % (Etresoft, Inc.)

        WindowServer 10.82 % (Apple)

        DwellClick 9.00 % (Nicholas Moore)

        VirtualKeyboard 3.9.5 7.10 % (? - /Applications/VirtualKeyboard 3.9.5.app)

     

    Top Processes by Memory:

        Process (count) RAM usage (Source - Location)

        plugin-container (5) 2.13 GB (Mozilla Corporation)

        kernel_task 1.17 GB (Apple)

        firefox 830 MB (Mozilla Corporation)

        softwareupdated 751 MB (Apple)

        EtreCheckPro 514 MB (Etresoft, Inc.)

     

    Top Processes by Network Use:

        Process Input / Output (Source - Location)

        firefox 1 MB / 105 KB (Mozilla Corporation)

        mDNSResponder 281 KB / 108 KB (Apple)

        apsd 11 KB / 36 KB (Apple)

        WhatsApp 25 KB / 16 KB (App Store)

        plugin-container 8 KB / 2 KB (Mozilla Corporation)

     

    Virtual Memory Information:

        Available RAM 6.03 GB

        Free RAM 815 MB

        Used RAM 9.97 GB

        Cached files 5.24 GB

        Swap Used 0 B

     

    Software Installs (past 30 days):

        Install Date Name (Version)

        2019-01-16 AdBlock (1.17.1)

        2019-01-23 Safari (12.0.3)

        2019-01-24 iTunes (12.8.2)

        2019-01-25 Dashlane (6.1903.0)

        2019-01-30 华为手机助手 (9.0.1)

        2019-02-02 CodeOfWar (3.12)

        2019-02-06 MRTConfigData (1.39)

        2019-02-08 Adobe Flash Player (32.0.0.114)

        2019-02-09 Gatekeeper Configuration Data (162)

     

    Clean up:

        ~/Library/LaunchAgents/com.adobe.ARM.***.plist

            /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/MacOS/Updater/Adobe Acrobat Updater Helper.app/Contents/MacOS/Adobe Acrobat Updater Helper

            Executable not found

        /Library/LaunchAgents/jp.co.canon.UFR2.BG.plist

            /Library/Printers/Canon/UFR2/Utilities/UFR II BackGrounder.app/Contents/MacOS/UFR II BackGrounder

            Executable not found

        ~/Library/LaunchAgents/com.rebiuld.buffer.agent.plist

            ~/Library/Application Support/rebiuld/rebiuld.app/Contents/MacOS/Installer

            Executable not found

     

    Diagnostics Information (past 7 days):

        2019-02-09 17:39:53 helpd Memory (19 times)

            /System/Library/PrivateFrameworks/HelpData.framework/Versions/A/Resources/helpd

     

        2019-02-09 17:32:08 CoreServicesUIAgent.app Memory (2 times)

            /System/Library/CoreServices/CoreServicesUIAgent.app

     

        2019-02-09 17:24:43 Software Update.app Memory (19 times)

            /System/Library/CoreServices/Software Update.app

     

        2019-02-09 15:20:19 spi.app Crash (6 times)

            /Applications/spi.app

     

        2019-02-09 14:43:08 P72E3GC48.com.dashlane.DashlaneAgent.app Crash

            /Applications/Dashlane.app/Contents/Library/LoginItems/P72E3GC48.com.dashlane.DashlaneAgent.app

            

            objc_msgSend() selector name: timeIntervalSinceReferenceDate

     

     

        2019-02-09 14:19:40 Last Shutdown Cause: 0 - Power loss

     

        2019-02-09 12:49:06 WhatsApp.app Crash

            /Applications/WhatsApp.app

     

        2019-02-09 10:57:36 assistantd Memory (8 times)

            /System/Library/PrivateFrameworks/AssistantServices.framework/assistantd

     

        2019-02-09 10:35:07 MRT.app Memory (4 times)

            /System/Library/CoreServices/MRT.app

     

        2019-02-08 19:39:12 com.apple.WebKit.WebContent Memory (20 times)

            /System/Library/StagedFrameworks/Safari/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent

     

        2019-02-08 11:54:28 Safari.app Crash

            /Applications/Safari.app

            

            *** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '*** -[__NSArrayM insertObject:atIndex:]: object cannot be nil'

            terminating with uncaught exception of type NSException

            abort() called

     

     

        2019-02-08 11:45:08 com.apple.WebKit.Networking Memory (2 times)

            /System/Library/StagedFrameworks/Safari/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.Networking.xpc/Contents/MacOS/com.apple.WebKit.Networking

     

        2019-02-08 11:43:23 Click To Finish Install.app CPU (2 times)

            /private/var/folders/*/Click To Finish Install.app

     

        2019-02-06 19:21:31 PhoneBox.app CPU (14 times)

            /Applications/PhoneBox.app

     

        2019-02-05 14:19:33 VDC.plugin Memory (5 times)

            /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/Resources/VDC.plugin

     

    End of report


  3. iMac 21.5 inch Late 2012 - System: MacOS Sierra 10.12.16 (nn aggiornato xchè ho programmi dedicati di accessibilità - sono paralizzato e uso mac con ausili specifici)

    memoria DDR 8+8GB

    Estensioni: AdBlock disabilitate ora eliminate

    Spi eliminato da Applicazioni

    Non scarico nulla da 6 mesi (solo musica)

    Uso Mac x lavoretti miei in PHP, guardo Sky Go, navigo su siti principali

    Questa mattina avvio Safari, ma non carica sito, funzionano Firefox, Thunderbid

    Ora vedo che anche Sky Go non funziona

    GRAZIE

     


  4. Ciao, mi compare il resoconto di - chiusura inattesa spi - con report:

     

    Process:               spi [454]
    Path:                  /Applications/spi.app/Contents/MacOS/spi
    Identifier:            com.searchpage.spi
    Version:               1.0.0.25 (1.0.0.25)
    Code Type:             X86-64 (Native)
    Parent Process:        ??? [1]
    Responsible:           spi [454]
    User ID:               501

    Date/Time:             2019-02-09 14:20:38.927 +0100
    OS Version:            Mac OS X 10.12.6 (16G1036)
    Report Version:        12
    Anonymous UUID:        65417AFC-60AA-ABC2-6FB6-6D27F0464D7C


    Time Awake Since Boot: 59 seconds

    System Integrity Protection: enabled

    Crashed Thread:        0  Dispatch queue: com.apple.main-thread

    Exception Type:        EXC_BAD_INSTRUCTION (SIGILL)
    Exception Codes:       0x0000000000000001, 0x0000000000000000
    Exception Note:        EXC_CORPSE_NOTIFY

    Termination Signal:    Illegal instruction: 4
    Termination Reason:    Namespace SIGNAL, Code 0x4
    Terminating Process:   exc handler [0]

    ecc...

     

    In più non riesco ad aprire pagine in Safari, App Store non si collega, WhatsAapp da' messaggio: Computer non connesso.

    Funzionano Firefox, Thunderbid

     

    Cerco aiuto, GRAZIE

     

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