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Crash Continuo App Su Sierra


melafex

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Ciao a tutti, ho un problema che mi affligge con un programma che uso moltissimo per lavoro.

 

Da oggi come provo ad aprire un programma (view nx-i di Nikon) si chiude inaspettatamente; ho provato il riavvio, disinstallazione e reinstallazione, sono andato nelle preferenze in Libreria ed ho eliminato i file .plist del programma, fatto l'S.OS. dell'HD ma NIENTE.

 

Ho provato a creare un altro utente e funziona perfettamente. Cosa posso ancora fare? non capisco cosa possa essere successo.

 

Mi era già successo in passato con una vecchia versione del programma, ma eliminando i file .plist ripartiva normalmente

Grazie mille

- MacBook Air 13'
- iPhone 6 64 giga

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EtreCheck version: 3.1.5 (343)

Report generated 2016-12-23 11:36:38

Download EtreCheck from https://etrecheck.com

Runtime 1:50

Performance: Excellent

 

Click the [support] links for help with non-Apple products.

Click the [Details] links for more information about that line.

 

Problem: Apps are crashing

 

Hardware Information: â“˜

    iMac (Retina 5K, 27-inch, Late 2014) 

    [Technical Specifications] - [user Guide] - [Warranty & Service]

    iMac - model: iMac15,1

    1 4 GHz Intel Core i7 (i7-4790K) CPU: 4-core

    32 GB RAM Upgradeable - [instructions]

        BANK 0/DIMM0

            8 GB DDR3 1600 MHz ok

        BANK 1/DIMM0

            8 GB DDR3 1600 MHz ok

        BANK 0/DIMM1

            8 GB DDR3 1600 MHz ok

        BANK 1/DIMM1

            8 GB DDR3 1600 MHz ok

    Bluetooth: Good - Handoff/Airdrop2 supported

    Wireless:  en1: 802.11 a/b/g/n/ac

 

Video Information: â“˜

    AMD Radeon R9 M295X - VRAM: 4096 MB

        iMac 5120 x 2880

        SAMSUNG 2560 x 1440 @ 60 Hz

 

System Software: â“˜

    macOS Sierra  10.12.2 (16C67) - Time since boot: about one hour

 

Disk Information: â“˜

    APPLE SSD SD0128F disk1 : (121,33 GB) (Solid State - TRIM: Yes)

    [show SMART report]

        EFI (disk1s1) <not mounted> : 210 MB 

        Boot OS X (disk1s3) <not mounted> : 134 MB 

        Macintosh HD (disk2) /  [startup]: 3.11 TB (2.42 TB free)

            Core Storage: disk1s2 120.99 GB Online

            Core Storage: disk0s2 3.00 TB Online

 

    APPLE HDD ST3000DM001 disk0 : (3 TB) (Rotational)

    [show SMART report]

        EFI (disk0s1) <not mounted> : 210 MB 

        Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB 

        Macintosh HD (disk2) /  [startup]: 3.11 TB (2.42 TB free)

            Core Storage: disk1s2 120.99 GB Online

            Core Storage: disk0s2 3.00 TB Online

 

USB Information: â“˜

    Apple Inc. BRCM20702 Hub 

        Apple Inc. Bluetooth USB Host Controller 

    Apple Inc. FaceTime HD Camera (Built-in) 

    Apple, Inc. Keyboard Hub 

        Apple, Inc Apple Keyboard 

    Logitech USB Receiver 

    LaCie LaCie d2 DVDRW USB 

    Kingston FCR-HS219/1 Mobile Reader 

    EPSON USB2.0 Printer (Hi-speed) 

 

Thunderbolt Information: â“˜

    Apple Inc. thunderbolt_bus

 

Gatekeeper: â“˜

    Mac App Store and identified developers

 

Kernel Extensions: â“˜

        /Applications/VMware Fusion.app

    [not loaded]    com.vmware.kext.vmci (7.1.1 - 2015-05-05) [support]

    [not loaded]    com.vmware.kext.vmioplug.14.1.3 (7.1.1 - 2015-05-05) [support]

    [not loaded]    com.vmware.kext.vmnet (7.1.1 - 2015-05-05) [support]

    [not loaded]    com.vmware.kext.vmx86 (7.1.1 - 2015-05-05) [support]

    [not loaded]    com.vmware.kext.vsockets (7.1.1 - 2015-05-05) [support]

 

System Launch Agents: â“˜

    [not loaded]    7 Apple tasks

    [loaded]    172 Apple tasks

    [running]    101 Apple tasks

 

System Launch Daemons: â“˜

    [not loaded]    39 Apple tasks

    [loaded]    162 Apple tasks

    [running]    110 Apple tasks

 

Launch Agents: â“˜

    [not loaded]    com.adobe.AAM.Updater-1.0.plist (2016-10-28) [support]

    [running]    com.adobe.AdobeCreativeCloud.plist (2016-11-04) [support]

    [loaded]    com.adobe.CS5ServiceManager.plist (2015-05-05) [support]

    [loaded]    com.epson.ews.launcher.plist (2015-10-01) [support]

    [loaded]    com.google.keystone.agent.plist (2016-08-24) [support]

    [loaded]    com.oracle.java.Java-Updater.plist (2015-06-25) [support]

    [not loaded]    com.teamviewer.teamviewer.plist (2016-01-20) [support]

    [not loaded]    com.teamviewer.teamviewer_desktop.plist (2015-12-14) [support]

 

Launch Daemons: â“˜

    [loaded]    com.adobe.SwitchBoard.plist (2015-05-05) [support]

    [running]    com.adobe.adobeupdatedaemon.plist (2016-11-04) [support]

    [running]    com.adobe.agsservice.plist (2016-10-06) [support]

    [failed]    com.adobe.fpsaud.plist (2016-04-16) [support]

    [loaded]    com.google.keystone.daemon.plist (2016-09-02) [support]

    [loaded]    com.oracle.java.Helper-Tool.plist (2015-06-25) [support]

    [loaded]    com.teamviewer.Helper.plist (2015-12-14) [support]

    [not loaded]    com.teamviewer.teamviewer_service.plist (2016-01-20) [support]

 

User Launch Agents: â“˜

    [loaded]    com.adobe.AAM.Updater-1.0.plist (2016-10-28) [support]

 

User Login Items: â“˜

    com.adobe.SwitchBoard.monitor.plist    MachInit  

        (/etc/mach_init_per_user.d/com.adobe.SwitchBoard.monitor.plist)

    Mach Init items are deprecated

 

Internet Plug-ins: â“˜

    FlashPlayer-10.6: 21.0.0.226 - SDK 10.6 (2016-04-22) [support]

    Flash Player: 21.0.0.226 - SDK 10.6 (2016-04-22) Outdated! Update

    QuickTime Plugin: 7.7.3 (2016-12-21)

    JavaAppletPlugin: Java 8 Update 45 (2015-06-25) Check version

    AdobeAAMDetect: 3.0.0.0 - SDK 10.9 (2016-11-04) [support]

 

Safari Extensions: â“˜

    Adblock Plus - Eyeo GmbH - https://adblockplus.org/ (2016-12-21)

 

3rd Party Preference Panes: â“˜

    Flash Player (2016-04-16) [support]

    Java (2015-04-10) [support]

 

Time Machine: â“˜

    Auto backup: YES

    Volumes being backed up:

        Macintosh HD: Disk size: 3.11 TB Disk used: 692.82 GB

    Destinations:

        Time Capsule di Alessandro  [Network] 

        Total size: 997.71 GB 

        Total number of backups: 25 

        Oldest backup: 16/12/16, 09:39 

        Last backup: 23/12/16, 11:29 

        Size of backup disk: Too small

            Backup size 997.71 GB < (Disk used 692.82 GB X 3)

 

Top Processes by CPU: â“˜

        18%    kernel_task

         5%    WindowServer

         3%    diskimages-helper

         2%    fontd

         1%    com.apple.AmbientDisplayAgent

 

Top Processes by Memory: â“˜

    3.78 GB    Adobe Photoshop CC 2017

    1.62 GB    kernel_task

    655 MB     CEPHtmlEngine Helper(6)

    459 MB     softwareupdated

    328 MB     WindowServer

 

Virtual Memory Information: â“˜

    20.37 GB   Available RAM

    12.00 GB   Free RAM

    11.63 GB   Used RAM

    8.37 GB    Cached files

    0 B        Swap Used

 

Diagnostics Information: â“˜

    Dec 23, 2016, 11:34:32 AM    ~/Library/Logs/DiagnosticReports/ViewNX-i_2016-12-23-113432_[redacted].crash

        jp.co.nikon.ViewNX-i - /Applications/Nikon Software/*/ViewNX-i.app/Contents/MacOS/ViewNX-i

    Dec 23, 2016, 10:18:27 AM    Self test - passed

    Dec 22, 2016, 08:09:29 PM    ~/Library/Logs/DiagnosticReports/CEPHtmlEngine_2016-12-22-200929_[redacted].crash

        com.adobe.cep.CEPHtmlEngine - /Applications/Adobe Photoshop CC 2017/Adobe Photoshop CC 2017.app/Contents/MacOS/CEPHtmlEngine.app/Contents/MacOS/CEPHtmlEngine

    Dec 22, 2016, 02:44:45 PM    ~/Library/Logs/DiagnosticReports/ViewNX-i_2016-12-22-144445_[redacted].crash

    Dec 22, 2016, 02:21:12 PM    ~/Library/Logs/DiagnosticReports/CEPHtmlEngine_2016-12-22-142112_[redacted].crash

    Dec 22, 2016, 01:25:49 AM    ~/Library/Logs/DiagnosticReports/ViewNX-i_2016-12-22-012549_[redacted].crash

    Dec 21, 2016, 10:45:23 PM    ~/Library/Logs/DiagnosticReports/ViewNX-i_2016-12-21-224523_[redacted].crash

    Dec 21, 2016, 10:44:48 PM    /Library/Logs/DiagnosticReports/VMware Fusion_2016-12-21-224448_[redacted].crash

        /Applications/VMware Fusion.app/Contents/MacOS/VMware Fusion

    Dec 21, 2016, 10:40:27 PM    /Library/Logs/DiagnosticReports/AdobeGCClient_2016-12-21-224027_[redacted].crash

        /Library/Application Support/Adobe/*/AdobeGCClient.app/Contents/MacOS/AdobeGCClient

    Dec 21, 2016, 10:14:01 PM    ~/Library/Logs/DiagnosticReports/CEPHtmlEngine_2016-12-21-221401_[redacted].crash

    Dec 21, 2016, 10:05:11 PM    ~/Library/Logs/DiagnosticReports/ViewNX-i_2016-12-21-220511_[redacted].crash

    Dec 21, 2016, 10:04:15 PM    ~/Library/Logs/DiagnosticReports/ViewNX-i_2016-12-21-220415_[redacted].crash

    Dec 21, 2016, 10:03:52 PM    ~/Library/Logs/DiagnosticReports/ViewNX-i_2016-12-21-220352_[redacted].crash

    Dec 21, 2016, 10:03:50 PM    ~/Library/Logs/DiagnosticReports/ViewNX-i_2016-12-21-220350_[redacted].crash

    Dec 21, 2016, 10:03:48 PM    ~/Library/Logs/DiagnosticReports/ViewNX-i_2016-12-21-220348_[redacted].crash

    Dec 21, 2016, 10:03:44 PM    ~/Library/Logs/DiagnosticReports/ViewNX-i_2016-12-21-220344_[redacted].crash

    Dec 21, 2016, 10:01:41 PM    ~/Library/Logs/DiagnosticReports/ViewNX-i_2016-12-21-220141_[redacted].crash

    Dec 21, 2016, 09:37:25 PM    ~/Library/Logs/DiagnosticReports/ViewNX-i_2016-12-21-213725_[redacted].crash

    Dec 21, 2016, 09:30:10 PM    ~/Library/Logs/DiagnosticReports/ViewNX-i_2016-12-21-213010_[redacted].crash

    Dec 21, 2016, 09:18:52 PM    ~/Library/Logs/DiagnosticReports/ViewNX-i_2016-12-21-211852_[redacted].crash

    Dec 21, 2016, 09:18:47 PM    ~/Library/Logs/DiagnosticReports/ViewNX-i_2016-12-21-211847_[redacted].crash

    Dec 21, 2016, 09:05:43 PM    /Library/Logs/DiagnosticReports/mtmd_2016-12-21-210543_[redacted].crash

        /System/Library/CoreServices/backupd.bundle/Contents/Resources/mtmd

    Dec 21, 2016, 09:01:11 PM    ~/Library/Logs/DiagnosticReports/ViewNX-i_2016-12-21-210111_[redacted].crash

    Dec 21, 2016, 09:01:04 PM    ~/Library/Logs/DiagnosticReports/ViewNX-i_2016-12-21-210104_[redacted].crash

    Dec 21, 2016, 08:44:45 PM    ~/Library/Logs/DiagnosticReports/ViewNX-i_2016-12-21-204445_[redacted].crash

    Dec 21, 2016, 08:44:43 PM    ~/Library/Logs/DiagnosticReports/ViewNX-i_2016-12-21-204443_[redacted].crash

    Dec 21, 2016, 08:44:38 PM    ~/Library/Logs/DiagnosticReports/ViewNX-i_2016-12-21-204438_[redacted].crash

    Dec 21, 2016, 08:42:01 PM    ~/Library/Logs/DiagnosticReports/ViewNX-i_2016-12-21-204201_[redacted].crash

    Dec 21, 2016, 07:00:54 PM    ~/Library/Logs/DiagnosticReports/CEPHtmlEngine_2016-12-21-190054_[redacted].crash

    Dec 21, 2016, 06:54:20 PM    ~/Library/Logs/DiagnosticReports/VMware Fusion_2016-12-21-185420_[redacted].crash

    Dec 21, 2016, 02:13:49 PM    ~/Library/Logs/DiagnosticReports/CEPHtmlEngine_2016-12-21-141349_[redacted].crash

    Dec 20, 2016, 05:36:07 PM    /Library/Logs/DiagnosticReports/ViewNX-i_2016-12-20-173607_[redacted].cpu_resource.diag [Details]

 

 

 

 

 

 

 

- MacBook Air 13'
- iPhone 6 64 giga

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l'unica cosa fuori dalle righe che si vede nel tuo profilo utente è com.adobe.SwitchBoard.monitor.plist

 

prova ad eliminarla in Preferenze di Sistema... > Utenti > Elementi login > "-"

oppure cestinala dal suo percorso in Finder

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non lo so.

la mia era una deduzione logica, sul problema dello specifico utente. e una manifestazione di antipatia, per un antiquato mach init e per chi l'ha fatto.

non mi sono mai imbattuto in questo problema di Nikon view nx-i.

ti auguro di risolvere.

prova ad analizzare i log dei crash, magari trovi qualche riferimento ad altri files.

 

:boh:

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