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Salve a tutti,
sono un nuovo utente Italiamac e spero vivamente di trovare un buon aiuto in questo forum. Ho usato, anche in passato, questo forum come utente esterno e faccio i complimenti per la prontezza e la cura nel rispondere ai vari questi. Non ho trovato discussioni già avviate in merito.

 

Ho acquistato qualche mese fa un macbook pro 15" – 2,9 GHz Intel Core i7 – 16 GB 2133 MHz LPDDR3 – Radeon Pro 460 4096 MB + Intel HD Graphics 530 1536 MB e mi trovo ad avere diversi problemi:
1) all'avvio del mac devo attendere diverso tempo che compaia la dock

2) all'avvio di molti programmi la dock si blocca e non da cenni di vita, il sistema operativo si blocca e non è possibile passare ad altri programmi con scorciatoie da tastiera
3) di tanto in tanto, all'avvio del mac compare una data completamente sballata

4) di tanto in tanto, usando le porte "usb c" mi perde la connessione wireless (so che sembra assurdo, ma ve lo posso garantire)

 

Altre indicazioni utili:
utilizzo per lavoro la suite Adobe, con tavoletta grafica wacom e monitor esterno EIZO.

 

Insomma... diciamo che le prestazioni del mac son ben lontane da quanto era logico aspettarsi.

Qualcuno ha un'idea almeno per uno dei 4 quesiti :(

Grazie 

 

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EtreCheck version: 3.4 (420)

Report generated 2017-06-21 12:16:57

Download EtreCheck from https://etrecheck.com

Runtime: 1:43

Performance: Excellent

 

Click the [Lookup] links for more information from Apple Support Communities.

Click the [Details] links for more information about that line.

 

Problem: Computer is too slow

 

Hardware Information:

    MacBook Pro (15-inch, 2016) 

    [Technical Specifications] - [User Guide] - [Warranty & Service]

    MacBook Pro - model: MacBookPro13,3

    1 2,9 GHz Intel Core i7 (i7-6920HQ) CPU: 4-core

    16 GB RAM Not upgradeable

        BANK 0/DIMM0

            8 GB LPDDR3 2133 MHz ok

        BANK 1/DIMM0

            8 GB LPDDR3 2133 MHz ok

    Bluetooth: Good - Handoff/Airdrop2 supported

    Wireless:  en0: 802.11 a/b/g/n/ac

    Battery: Health = Normal - Cycle count = 37

 

Video Information:

    AMD Radeon Pro 460 - VRAM: 4096 MB

        CS240 1920 x 1200

    Intel HD Graphics 530 - VRAM: 1536 MB

 

Disk Information:

Disk Information:

    APPLE SSD SM0512L disk0: (500,28 GB) (Solid State - TRIM: Yes)

        (disk0s1) <not mounted>  [EFI]: 315 MB

        (disk0s2) <not mounted>  [CoreStorage Container]: 499.31 GB

        (disk0s3) <not mounted>  [Recovery]: 650 MB

 

USB Information:

     USB30Bus 

        GenesysLogic USB2.0 Hub 

            Apple, Inc. Keyboard Hub 

                Apple Inc. Apple Keyboard 

            Tablet PTK-440 

        NXP PTN5002 

        Apple Inc. iBridge 

     USB31Bus 

        GenesysLogic USB3.0 Hub 

            Realtek USB 10/100/1000 LAN 

     USB31Bus 

 

Thunderbolt Information:

    Apple Inc. thunderbolt_bus_1

    Apple Inc. thunderbolt_bus_0

 

Virtual disks:

    Macintosh HD (disk1 - Journaled HFS+) /  [Startup]: 498.95 GB (391.15 GB free)

        Physical disk: disk0s2 499.31 GB Online

 

System Software:

    macOS Sierra  10.12.5 (16F73) - Time since boot: about 2 hours

 

Gatekeeper:

    Mac App Store and identified developers

 

Kernel Extensions:

        /Library/Extensions

    [not loaded]    com.FTDI.driver.D2XXHelper (1.0 - SDK 10.12) [Lookup]

    [not loaded]    com.wacom.kext.wacomtablet (Wacom Tablet 6.3.21-8 - SDK 10.12) [Lookup]

 

System Launch Agents:

    [not loaded]    6 Apple tasks

    [loaded]    177 Apple tasks

    [running]    99 Apple tasks

 

System Launch Daemons:

    [not loaded]    42 Apple tasks

    [loaded]    164 Apple tasks

    [running]    110 Apple tasks

 

Launch Agents:

    [not loaded]    com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2017-04-11) [Lookup]

    [failed]    com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2017-03-18) [Lookup]

    [running]    com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2017-06-06) [Lookup]

    [running]    com.wacom.wacomtablet.plist (Wacom Technology Corp. - installed 2017-05-26) [Lookup]

 

Launch Daemons:

    [loaded]    com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2017-03-18) [Lookup]

    [loaded]    com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2017-03-18) [Lookup]

    [running]    com.adobe.adobeupdatedaemon.plist (Adobe Systems, Inc. - installed 2017-06-06) [Lookup]

    [running]    com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2017-05-29) [Lookup]

    [running]    com.wacom.TabletHelper.plist (Wacom Technology Corp. - installed 2017-05-26) [Lookup]

    [loaded]    com.wacom.displayhelper.plist (Apple, Inc. - installed 2017-04-29)

 

User Launch Agents:

    [loaded]    com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2017-04-11) [Lookup]

    [loaded]    com.google.keystone.agent.plist (Google, Inc. - installed 2017-03-29) [Lookup]

    [not loaded]    com.linotype.FontFolderProtector.plist (Linotype GmbH - installed 2017-06-21) [Lookup]

    [loaded]    com.skype.skype.shareagent.plist (Skype Communications S.a.r.l - installed 2017-06-19) [Lookup]

 

User Login Items:

    iTunesHelper    Applicazione (Apple, Inc. - installed 2017-06-06)

        (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

    AdobeResourceSynchronizer    Applicazione - Hidden 

        (/Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Helpers/AdobeResourceSynchronizer.app)

    FontExplorer X Pro    Applicazione 

        (/Applications/FontExplorer X Pro.app)

    EOS Utility    Applicazione - Hidden 

        (/Applications/Canon Utilities/EOS Utility/EOS Utility.app)

 

Internet Plug-ins:

    AdobePDFViewerNPAPI: 17.009.20044 (installed 2017-04-11) [Lookup]

    AdobePDFViewer: 17.009.20044 (installed 2017-04-11) [Lookup]

    QuickTime Plugin: 7.7.3 (installed 2017-06-06)

    WacomTabletPlugin: WacomTabletPlugin 2.1.0.6 (installed 2017-04-05) [Lookup]

    AdobeAAMDetect: 3.0.0.0 (installed 2017-06-06) [Lookup]

 

3rd Party Preference Panes:

    WacomTablet (installed 2017-04-05) [Lookup]

 

Time Machine:

    Time Machine not configured!

 

Top Processes by CPU:

         7%   WindowServer

         4%   mds

         4%   kernel_task

         3%   mdworker

         3%   WacomTabletDriver

 

Top Processes by Memory:

    1.14 GB   kernel_task

    1.10 GB   softwareupdated

    796 MB    Google Chrome Helper

    474 MB    Adobe InDesign CC 2017

    323 MB    Google Chrome Helper

 

Top Processes by Network Use:

    Input     Output    Process name

    202 KB    17 KB     WhatsApp

    21 KB     107 KB    biometrickitd

    27 KB     13 KB     netbiosd

    23 KB     17 KB     mDNSResponder

    5 KB      19 KB     assistantd

 

Top Processes by Energy Use:

      9.16 WindowServer

      4.34 CEPHtmlEngine Helper

      4.04 WacomTabletDriver

      2.96 Adobe InDesign CC 2017

 

Virtual Memory Information:

    6.97 GB   Available RAM

    3.05 GB   Free RAM

    9.03 GB   Used RAM

    3.92 GB   Cached files

    0 B       Swap Used

 

Software installs:

    Airmail: 3.2.8 (installed 2017-05-22)

    Tavoletta Wacom:  (installed 2017-05-25)

    Tavoletta Wacom:  (installed 2017-05-26)

    Airmail: 3.3.2 (installed 2017-05-30)

 

    Install information may not be complete.

 

Diagnostics Information:

    2017-06-21 09:36:18    ControlStrip.app Crash [Open]

        Cause:        Assertion failed: (gfx_plugin_data.service == gfx_plugin_data.service[i - 1]), function validate_plugin_data, file /Library/Caches/com.apple.xbs/Sources/OpenGL/OpenGL-14.0.16/GFXShared/gfx_plugin.c, line 1493.

    2017-06-20 18:49:55    Adobe InDesign CC 2017.app High CPU use [Open] [Details]

 

 

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Alla fine dice che InDesign sta usando molta CPU e che c'è stato un crash su ControlStrip.app.

Indagherei su questo.

Clicca sui link Open e Details, magari se ne ricava qualcosa.

:apple: MacBook Pro 13" mid 2012 (macOS 10.14.6 Mojave) :apple: iPhone 6S (iOS 13.1.2) :apple: iPad mini (iOS 9.3.5) :apple: Apple TV 4a gen. :apple: iPod nano 5a gen.

- Le mie foto su flickr -

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Il report è di qualche giorno fa e non riesco a cliccare su "open" o "detail". 
Ho lanciato un nuovo check questa mattina, questo è il risultato

 

EtreCheck version: 3.4 (420)

Report generated 2017-06-28 08:58:52

Download EtreCheck from https://etrecheck.com

Runtime: 1:38

Performance: Excellent

 

Click the [Lookup] links for more information from Apple Support Communities.

Click the [Details] links for more information about that line.

 

Problem: Computer is too slow

 

Hardware Information:

    MacBook Pro (15-inch, 2016) 

    [Technical Specifications] - [User Guide] - [Warranty & Service]

    MacBook Pro - model: MacBookPro13,3

    1 2,9 GHz Intel Core i7 (i7-6920HQ) CPU: 4-core

    16 GB RAM Not upgradeable

        BANK 0/DIMM0

            8 GB LPDDR3 2133 MHz ok

        BANK 1/DIMM0

            8 GB LPDDR3 2133 MHz ok

    Bluetooth: Good - Handoff/Airdrop2 supported

    Wireless:  en0: 802.11 a/b/g/n/ac

    Battery: Health = Normal - Cycle count = 39

 

Video Information:

    Intel HD Graphics 530 - VRAM: 1536 MB

    AMD Radeon Pro 460 - VRAM: 4096 MB

        Color LCD 3360 x 2100

        CS240 1920 x 1200

 

Disk Information:

Disk Information:

    APPLE SSD SM0512L disk0: (500,28 GB) (Solid State - TRIM: Yes)

        (disk0s1) <not mounted>  [EFI]: 315 MB

        (disk0s2) <not mounted>  [CoreStorage Container]: 499.31 GB

        (disk0s3) <not mounted>  [Recovery]: 650 MB

 

USB Information:

     USB30Bus 

        NXP PTN5002 

        Apple Inc. iBridge 

        GenesysLogic USB2.0 Hub 

            Tablet PTK-440 

            Apple, Inc. Keyboard Hub 

                Apple Inc. Apple Keyboard 

     USB31Bus 

     USB31Bus 

        GenesysLogic USB3.0 Hub 

            Realtek USB 10/100/1000 LAN 

 

Thunderbolt Information:

    Apple Inc. thunderbolt_bus_1

    Apple Inc. thunderbolt_bus_0

 

Virtual disks:

    Macintosh HD (disk1 - Journaled HFS+) /  [Startup]: 498.95 GB (361.34 GB free)

        Physical disk: disk0s2 499.31 GB Online

 

System Software:

    macOS Sierra  10.12.5 (16F73) - Time since boot: less than an hour

 

Gatekeeper:

    Mac App Store and identified developers

 

Kernel Extensions:

        /Library/Extensions

    [not loaded]    com.FTDI.driver.D2XXHelper (1.0 - SDK 10.12) [Lookup]

    [not loaded]    com.wacom.kext.wacomtablet (Wacom Tablet 6.3.21-8 - SDK 10.12) [Lookup]

 

System Launch Agents:

    [not loaded]    6 Apple tasks

    [loaded]    180 Apple tasks

    [running]    96 Apple tasks

 

System Launch Daemons:

    [not loaded]    42 Apple tasks

    [loaded]    167 Apple tasks

    [running]    107 Apple tasks

 

Launch Agents:

    [not loaded]    com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2017-04-11) [Lookup]

    [failed]    com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2017-03-18) [Lookup]

    [running]    com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2017-06-06) [Lookup]

    [running]    com.wacom.wacomtablet.plist (Wacom Technology Corp. - installed 2017-05-26) [Lookup]

 

Launch Daemons:

    [loaded]    com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2017-03-18) [Lookup]

    [loaded]    com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2017-03-18) [Lookup]

    [running]    com.adobe.adobeupdatedaemon.plist (Adobe Systems, Inc. - installed 2017-06-06) [Lookup]

    [running]    com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2017-05-29) [Lookup]

    [running]    com.wacom.TabletHelper.plist (Wacom Technology Corp. - installed 2017-05-26) [Lookup]

    [loaded]    com.wacom.displayhelper.plist (Apple, Inc. - installed 2017-04-29)

 

User Launch Agents:

    [loaded]    com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2017-04-11) [Lookup]

    [loaded]    com.google.keystone.agent.plist (Google, Inc. - installed 2017-03-29) [Lookup]

    [not loaded]    com.linotype.FontFolderProtector.plist (Linotype GmbH - installed 2017-06-28) [Lookup]

    [loaded]    com.skype.skype.shareagent.plist (Skype Communications S.a.r.l - installed 2017-06-27) [Lookup]

 

User Login Items:

    iTunesHelper    Applicazione (Apple, Inc. - installed 2017-06-06)

        (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

    AdobeResourceSynchronizer    Applicazione - Hidden 

        (/Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Helpers/AdobeResourceSynchronizer.app)

    FontExplorer X Pro    Applicazione 

        (/Applications/FontExplorer X Pro.app)

    EOS Utility    Applicazione - Hidden 

        (/Applications/Canon Utilities/EOS Utility/EOS Utility.app)

 

Internet Plug-ins:

    AdobePDFViewerNPAPI: 17.009.20044 (installed 2017-04-11) [Lookup]

    AdobePDFViewer: 17.009.20044 (installed 2017-04-11) [Lookup]

    QuickTime Plugin: 7.7.3 (installed 2017-06-06)

    WacomTabletPlugin: WacomTabletPlugin 2.1.0.6 (installed 2017-04-05) [Lookup]

    AdobeAAMDetect: 3.0.0.0 (installed 2017-06-06) [Lookup]

 

3rd Party Preference Panes:

    WacomTablet (installed 2017-04-05) [Lookup]

 

Time Machine:

    Time Machine not configured!

 

Top Processes by CPU:

         6%   WindowServer

         2%   quicklookd

         1%   kernel_task

         1%   Google Chrome Helper

         0%   Adobe CEF Helper

 

Top Processes by Memory:

    1.10 GB   kernel_task

    366 MB    Adobe InDesign CC 2017

    182 MB    WindowServer

    163 MB    Google Chrome

    151 MB    Google Chrome Helper

 

Top Processes by Network Use:

    Input     Output    Process name

    11 KB     98 KB     biometrickitd

    13 KB     10 KB     mDNSResponder

    10 KB     7 KB      apsd

    5 KB      3 KB      assistantd

    576 B     624 B     ntpd

 

Top Processes by Energy Use:

      8.74 WindowServer

      2.08 Google Chrome Helper

      0.96 Adobe CEF Helper

      0.46 Creative Cloud

 

Virtual Memory Information:

    11.31 GB  Available RAM

    6.79 GB   Free RAM

    4.69 GB   Used RAM

    4.52 GB   Cached files

    0 B       Swap Used

 

Software installs:

    Airmail: 3.3.2 (installed 2017-05-30)

 

    Install information may not be complete.

 

Diagnostics Information:

    2017-06-27 15:36:12    Adobe InDesign CC 2017.app High CPU use [Open] [Details]

    2017-06-26 23:05:50    Adobe Photoshop CC 2017.app High CPU use [Open] [Details]

    2017-06-26 12:20:49    Adobe Acrobat.app Crash [Open]

        Cause:        objc_msgSend() selector name: seekToFileOffset:

        Performing @selector(executeNSMenuItem:) from sender AVCocoaMenu 0x60800026c7c0

    2017-06-25 22:01:25    Adobe Illustrator.app High CPU use [Open] [Details]

 

 

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