Chiedo un aiuto importante sul sistema operativo

[Pand@]

Posseggo un Mac con queste caratteristiche:

..................................

Riepilogo hardware:

  Nome modello:    iMac
  Identificatore modello:    iMac16,2
  Nome processore:    Intel Core i5
  Velocità processore:    3,1 GHz
  Numero di processori:    1
  Numero totale di Core:    4
  Cache L2 (per Core):    256 KB
  Cache L3:    4 MB
  Memoria:    8 GB
  Versione Boot ROM:    IM162.0219.B00
  Versione SMC (sistema):    2.32f20
  Numero di serie (sistema):    C02S87LVGG78
  Hardware UUID:    D30BD1E1-69A8-5FED-B5F8-74175C079E88

.....................................................

Ieri per la prima volta dopo aver riavviato il Mac in seguito ad un lavoro con Photoshop con particolari file di grandi dimensioni, la barra di caricamento all'avvio era molto lenta.
Dopo alcuni minuti (15/20 ) non era ancora completata ma lentamente continuava a caricare.
Ho aspettato molto tempo ancora, un'altra mezz'ora, oramai la barra era arrivata a fondo corsa già da un po' ma non si apriva ancora lo schermo.

Ho resettato con il pulsante di accensione mantenendolo premuto per alcuni secondi e poi l'ho riacceso.
Tutto normale... si è aperto nei tempi soliti e ho proceduto ad adoperare il Mac senza problemi fino a notte.
Per abitudine spengo sempre il sistema chiudendo tutti i programmi aperti.
Questa mattina all'accensione... stessa storia.
La barra dell'avvio procedeva lentamente e anche quando è arrivata a fine corsa ho atteso per circa due ore... chissà mai ripartisse senza reset.
NO... non si è aperto, ho dovuto resettare per poter accedere correttamente e poter scrivere senza altri problemi o lentezza di memoria.
Che sarà mai?

grazie in anticipo

 

[Rangam]

di che anno è il mac?

[Pand@]

2016

 

[drzoom]

16 minuti fa, Pand@ dice:

2016

 

 

e ci impiega 2 ore? minzica, quel Mac è sicuramente infestato di chissà cosa...

Scaricati etrecheck e copia/incolla qui il risultato

[Pand@]

Provo ad incollare il report della scansione di EtreCheck (senza aver capito nulla!)
__________________________________________________

EtreCheck version: 4.3.6 (4D041)
Report generated: 2018-07-20 19:22:17
Download EtreCheck from https://etrecheck.com
Runtime: 3:27
Performance: Good

Problem: Computer is too slow

Major Issues:
  Anything that appears on this list needs immediate attention.
  No Time Machine backup - Time Machine backup not found.
  Stuck iCloud - This machine has a large number of pending iCloud transfers.

Minor Issues:
  These issues do not need immediate attention but they may indicate future problems.
  Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage.
  Unsigned files - There are unsigned software file installed. They appear to be legitimate but should be reviewed.
  Abnormal shutdown - Your machine shut down abnormally.

Hardware Information:
  iMac (Retina 4K, 21.5-inch, Late 2015)
  iMac Model: iMac16,2
  1 3,1 GHz Intel Core i5 (i5-5675R) CPU: 4-core
  8 RAM - Not upgradeable
    BANK 0/DIMM0 - 4 GB DDR3 1867  ok
    BANK 1/DIMM0 - 4 GB DDR3 1867  ok
Video Information:
  Intel Iris Pro Graphics 6200 - VRAM: 1536 MB
    iMac

Drives:
  disk0 - APPLE HDD HTS541010A9E662 1.00 TB (Mechanical)
  Internal SATA 3 Gigabit Serial ATA
    disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
    disk0s2 [Core Storage Container] 999.35 GB
      disk1 - Macintosh HD (Journaled HFS+) 998.98 GB
    disk0s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB

  disk2 - Built In SDXC Reader 15.93 GB (Unknown)
  Internal Secure Digital
    disk2s1 - E***9 (MS-DOS FAT32) 15.92 GB

Mounted Volumes:
  disk1 - Macintosh HD 998.98 GB (863.53 GB free)
  Journaled HFS+
  Mount point: /
 
  disk2s1 - E***9 15.92 GB (14.63 GB free)
  MS-DOS FAT32
  Mount point: /Volumes/EK119
 
Network:
  Interface en0: Ethernet
    One IPv4 address
  Interface en5: iPhone
  Interface en1: Wi-Fi
    802.11 a/b/g/n/ac
    One IPv4 address
  Interface en4: Bluetooth PAN
  Interface bridge0: Thunderbolt Bridge
  iCloud Status: 26 pending files

System Software:
  macOS High Sierra 10.13.6 (17G65)
  Time since boot: About an hour
  System Load: 1.67 (1 min ago) 1.26 (5 min ago) 1.15 (15 min ago)

Security:
  System                       Status
  Gatekeeper                   Mac App Store and identified developers
  System Integrity Protection  Enabled

Unsigned Files:
  Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist
    Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck
    Details: Exact match found in the whitelist - probably OK
  Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist
    Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool
    Details: Exact match found in the whitelist - probably OK

Kernel Extensions:
  /Library/Extensions
    [Loaded]     TACC.kext (1.0.3 - SDK 10.10)

System Launch Agents:
  [Not Loaded]  8 Apple tasks
  [Loaded]      180 Apple tasks
  [Running]     103 Apple tasks
  [Other]       3 Apple tasks

System Launch Daemons:
  [Not Loaded]  36 Apple tasks
  [Loaded]      187 Apple tasks
  [Running]     110 Apple tasks
  [Other]       3 Apple tasks

Launch Agents:
  [Running]    com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2018-07-10)
  [Not Loaded] com.adobe.AAM.Updater-1.0.plist (? ffb65062  - installed 2017-04-04)
  [Loaded]     com.google.keystone.agent.plist (Google, Inc. - installed 2018-07-18)
  [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-05-31)
  [Loaded]     com.oracle.java.Java-Updater.plist (? f58b6abf  - installed 2017-12-20)
  [Other]      com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2018-02-16)

Launch Daemons:
  [Loaded]     com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2018-02-16)
  [Loaded]     com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2018-01-16)
  [Loaded]     com.apple.installer.osmessagetracing.plist (Apple - installed 2018-07-04)
  [Loaded]     com.malwarebytes.HelperTool.plist (Malwarebytes Corporation - installed 2018-01-18)
  [Loaded]     com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-06-26)
  [Loaded]     com.oracle.java.Helper-Tool.plist (? e3fefdd2  - installed 2017-12-20)
  [Loaded]     com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2018-05-31)
  [Loaded]     com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2018-02-16)
  [Running]    com.adobe.agmservice.plist (Adobe Systems, Inc. - installed 2018-05-31)
  [Loaded]     com.google.keystone.daemon.plist (Google, Inc. - installed 2018-07-18)
  [Loaded]     com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2017-10-10)
  [Loaded]     com.adobe.acc.installer.v2.plist (Adobe Systems, Inc. - installed 2018-07-10)

User Launch Agents:
  [Loaded]     com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2018-04-13)
  [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-05-31)
  [Loaded]     com.skype.skype.shareagent.plist (Skype Communications S.a.r.l - installed 2017-04-24)
  [Not Loaded] com.adobe.AAM.Updater-1.0.plist (? 0  - installed 2017-04-30)

User Login Items:
  Garmin Express Service Applicazione (Garmin International - installed 2018-06-15)
     (/Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app)
  LaunchAtLoginHelper SMLoginItem (Mac App Store - installed 2018-05-31)
     (/Applications/CleanMyDrive 2.app/Contents/Library/LoginItems/LaunchAtLoginHelper.app)
  CloudLoginHelper SMLoginItem (? - installed 2017-05-17)
     (/Applications/CloudApp.app/Contents/Library/LoginItems/CloudLoginHelper.app)
  SnagitLaunchAtLogin SMLoginItem (TechSmith Corporation - installed 2017-02-28)
     (/Applications/Snagit.app/Contents/Library/LoginItems/SnagitLaunchAtLogin.app)
  CopiaHelper SMLoginItem (Mac App Store - installed 2017-08-10)
     (/Applications/Copia.app/Contents/Library/LoginItems/CopiaHelper.app)

Internet Plug-ins:
  AdobeAAMDetect:  (installed 2018-07-10)
  FlashPlayer-10.6:  (installed 2018-07-10)
  QuickTime Plugin:  (installed 2018-07-17)
  AdobePDFViewerNPAPI:  (installed 2017-04-04)
  AdobePDFViewer:  (installed 2017-04-04)
  Flash Player:  (installed 2018-07-10)
  JavaAppletPlugin:  (installed 2018-02-21)

Safari Extensions:
  AdBlock.safariextz - BetaFish, Inc. - https://getadblock.com (installed 2017-11-16)

3rd Party Preference Panes:
  Flash Player (installed 2018-06-26)
  Java (installed 2018-02-21)

Time Machine:
  Time Machine Not Configured!

Top Processes by CPU:
  Process (count)       Source                   % of CPU  Location
  WindowServer          Apple                          5   
  SnagitHelper          TechSmith Corporation          2   
  kernel_task           Apple                          2   
  Adobe CEF Helper (3)  Adobe Systems, Inc.            0   
  plugin-container (4)  Mozilla Corporation            0   

Top Processes by Memory:
  Process (count)       Source                 RAM usage  Location
  plugin-container (4)  Mozilla Corporation      1.39 GB  
  firefox               ?                         996 MB  /Applications/Firefox.app
  kernel_task           Apple                     776 MB  
  mdworker (8)          Apple                     190 MB  
  WindowServer          Apple                     163 MB  

Top Processes by Network Use:
  Process        Source    Input  Output  Location
  mDNSResponder  Apple    245 KB  108 KB  
  firefox        ?        233 KB   35 KB  /Applications/Firefox.app
  netbiosd       Apple     30 KB    5 KB  
  apsd           Apple      8 KB   12 KB  
  CloudApp       ?         11 KB    2 KB  /Applications/CloudApp.app

Top Processes by Energy Use:
  Process (count)       Source                   Energy (0-100)  Location
  plugin-container (4)  Mozilla Corporation                  19  
  SnagitHelper          TechSmith Corporation                17  
  firefox               ?                                     4  /Applications/Firefox.app
  WindowServer          Apple                                 1  
  hidd                  Apple                                 0  

Virtual Memory Information:
  Available RAM    1.63 GB
  Free RAM          145 MB
  Used RAM         6.37 GB
  Cached files     1.49 GB
  Swap Used            0 B

Software Installs (past 30 days):
  Name                           Version     Install Date
  MRTConfigData                  1.35        2018-06-20
  Adobe Flash Player             30.0.0.134  2018-07-10
  iTunes                         12.8        2018-07-11
  Gatekeeper Configuration Data  148         2018-07-17

Diagnostics Information (past 7 days):
  2018-07-20 17:55:46 Last Shutdown Cause: 3 - Hard shutdown

  2018-07-20 11:01:15 Garmin BaseCamp.app CPU
    /Applications/Garmin BaseCamp.app

  2018-07-17 11:20:30 Google Earth Pro.app CPU
    /Applications/Google Earth Pro.app

End of report
-------------------
-------------------
EtreCheck version: 4.3.6 (4D041)
Report generated: 2018-07-20 19:33:19
Download EtreCheck from https://etrecheck.com
Runtime: 2:13
Performance: Excellent

Problem: Beachballing

Major Issues:
  Anything that appears on this list needs immediate attention.
  No Time Machine backup - Time Machine backup not found.
  Stuck iCloud - This machine has a large number of pending iCloud transfers.

Minor Issues:
  These issues do not need immediate attention but they may indicate future problems.
  Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage.
  Unsigned files - There are unsigned software file installed. They appear to be legitimate but should be reviewed.
  Abnormal shutdown - Your machine shut down abnormally.

Hardware Information:
  iMac (Retina 4K, 21.5-inch, Late 2015)
  iMac Model: iMac16,2
  1 3,1 GHz Intel Core i5 (i5-5675R) CPU: 4-core
  8 RAM - Not upgradeable
    BANK 0/DIMM0 - 4 GB DDR3 1867  ok
    BANK 1/DIMM0 - 4 GB DDR3 1867  ok
Video Information:
  Intel Iris Pro Graphics 6200 - VRAM: 1536 MB
    iMac

Drives:
  disk0 - APPLE HDD HTS541010A9E662 1.00 TB (Mechanical)
  Internal SATA 3 Gigabit Serial ATA
    disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
    disk0s2 [Core Storage Container] 999.35 GB
      disk1 - Macintosh HD (Journaled HFS+) 998.98 GB
    disk0s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB

  disk2 - Built In SDXC Reader 15.93 GB (Unknown)
  Internal Secure Digital
    disk2s1 - E***9 (MS-DOS FAT32) 15.92 GB

Mounted Volumes:
  disk1 - Macintosh HD 998.98 GB (862.46 GB free)
  Journaled HFS+
  Mount point: /
 
  disk2s1 - E***9 15.92 GB (14.63 GB free)
  MS-DOS FAT32
  Mount point: /Volumes/EK119
 
Network:
  Interface en0: Ethernet
    One IPv4 address
  Interface en5: iPhone
  Interface en1: Wi-Fi
    802.11 a/b/g/n/ac
    One IPv4 address
  Interface en4: Bluetooth PAN
  Interface bridge0: Thunderbolt Bridge
  iCloud Status: 27 pending files

System Software:
  macOS High Sierra 10.13.6 (17G65)
  Time since boot: About an hour
  System Load: 1.86 (1 min ago) 2.04 (5 min ago) 1.66 (15 min ago)

Security:
  System                       Status
  Gatekeeper                   Mac App Store and identified developers
  System Integrity Protection  Enabled

Unsigned Files:
  Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist
    Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool
    Details: Exact match found in the whitelist - probably OK
  Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist
    Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck
    Details: Exact match found in the whitelist - probably OK

Kernel Extensions:
  /Library/Extensions
    [Loaded]     TACC.kext (1.0.3 - SDK 10.10)

System Launch Agents:
  [Not Loaded]  8 Apple tasks
  [Loaded]      173 Apple tasks
  [Running]     111 Apple tasks
  [Other]       2 Apple tasks

System Launch Daemons:
  [Not Loaded]  36 Apple tasks
  [Loaded]      184 Apple tasks
  [Running]     113 Apple tasks
  [Other]       3 Apple tasks

Launch Agents:
  [Running]    com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2018-07-10)
  [Not Loaded] com.adobe.AAM.Updater-1.0.plist (? ffb65062  - installed 2017-04-04)
  [Loaded]     com.google.keystone.agent.plist (Google, Inc. - installed 2018-07-18)
  [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-05-31)
  [Loaded]     com.oracle.java.Java-Updater.plist (? f58b6abf  - installed 2017-12-20)
  [Other]      com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2018-02-16)

Launch Daemons:
  [Loaded]     com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2018-02-16)
  [Loaded]     com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2018-01-16)
  [Loaded]     com.apple.installer.osmessagetracing.plist (Apple - installed 2018-07-04)
  [Loaded]     com.malwarebytes.HelperTool.plist (Malwarebytes Corporation - installed 2018-01-18)
  [Loaded]     com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-06-26)
  [Loaded]     com.oracle.java.Helper-Tool.plist (? e3fefdd2  - installed 2017-12-20)
  [Loaded]     com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2018-05-31)
  [Loaded]     com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2018-02-16)
  [Running]    com.adobe.agmservice.plist (Adobe Systems, Inc. - installed 2018-05-31)
  [Loaded]     com.google.keystone.daemon.plist (Google, Inc. - installed 2018-07-18)
  [Loaded]     com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2017-10-10)
  [Loaded]     com.adobe.acc.installer.v2.plist (Adobe Systems, Inc. - installed 2018-07-10)

User Launch Agents:
  [Loaded]     com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2018-04-13)
  [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-05-31)
  [Loaded]     com.skype.skype.shareagent.plist (Skype Communications S.a.r.l - installed 2017-04-24)
  [Not Loaded] com.adobe.AAM.Updater-1.0.plist (? 0  - installed 2017-04-30)

User Login Items:
  Garmin Express Service Applicazione (Garmin International - installed 2018-06-15)
     (/Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app)
  LaunchAtLoginHelper SMLoginItem (Mac App Store - installed 2018-05-31)
     (/Applications/CleanMyDrive 2.app/Contents/Library/LoginItems/LaunchAtLoginHelper.app)
  CloudLoginHelper SMLoginItem (? - installed 2017-05-17)
     (/Applications/CloudApp.app/Contents/Library/LoginItems/CloudLoginHelper.app)
  SnagitLaunchAtLogin SMLoginItem (TechSmith Corporation - installed 2017-02-28)
     (/Applications/Snagit.app/Contents/Library/LoginItems/SnagitLaunchAtLogin.app)
  CopiaHelper SMLoginItem (Mac App Store - installed 2017-08-10)
     (/Applications/Copia.app/Contents/Library/LoginItems/CopiaHelper.app)

Internet Plug-ins:
  AdobeAAMDetect:  (installed 2018-07-10)
  FlashPlayer-10.6:  (installed 2018-07-10)
  QuickTime Plugin:  (installed 2018-07-17)
  AdobePDFViewerNPAPI:  (installed 2017-04-04)
  AdobePDFViewer:  (installed 2017-04-04)
  Flash Player:  (installed 2018-07-10)
  JavaAppletPlugin:  (installed 2018-02-21)

Safari Extensions:
  AdBlock.safariextz - BetaFish, Inc. - https://getadblock.com (installed 2017-11-16)

3rd Party Preference Panes:
  Flash Player (installed 2018-06-26)
  Java (installed 2018-02-21)

Time Machine:
  Time Machine Not Configured!

Top Processes by CPU:
  Process (count)  Source                   % of CPU  Location
  WindowServer     Apple                          6   
  sandboxd         Apple                          3   
  SnagitHelper     TechSmith Corporation          2   
  kernel_task      Apple                          2   
  accountsd        Apple                          1   

Top Processes by Memory:
  Process (count)       Source                 RAM usage  Location
  plugin-container (4)  Mozilla Corporation       999 MB  
  kernel_task           Apple                     752 MB  
  firefox               Mozilla Corporation       546 MB  
  mdworker (8)          Apple                     144 MB  
  mds_stores            Apple                     128 MB  

Top Processes by Network Use:
  Process        Source                 Input  Output  Location
  firefox        Mozilla Corporation     1 MB  135 KB  
  mDNSResponder  Apple                 269 KB  117 KB  
  netbiosd       Apple                  34 KB    5 KB  
  apsd           Apple                  16 KB    7 KB  
  assistantd     Apple                   5 KB    6 KB  

Top Processes by Energy Use:
  Process (count)       Source                   Energy (0-100)  Location
  SnagitHelper          TechSmith Corporation                21  
  WindowServer          Apple                                 4  
  plugin-container (4)  Mozilla Corporation                   1  
  Adobe CEF Helper (3)  Adobe Systems, Inc.                   0  
  Creative Cloud        Adobe Systems, Inc.                   0  

Virtual Memory Information:
  Available RAM    2.78 GB
  Free RAM           45 MB
  Used RAM         5.22 GB
  Cached files     2.74 GB
  Swap Used          10 MB

Software Installs (past 30 days):
  Name                           Version     Install Date
  MRTConfigData                  1.35        2018-06-20
  Adobe Flash Player             30.0.0.134  2018-07-10
  iTunes                         12.8        2018-07-11
  Gatekeeper Configuration Data  148         2018-07-17

Diagnostics Information (past 7 days):
  2018-07-20 17:55:46 Last Shutdown Cause: 3 - Hard shutdown

  2018-07-20 11:01:15 Garmin BaseCamp.app CPU
    /Applications/Garmin BaseCamp.app

  2018-07-17 11:20:30 Google Earth Pro.app CPU
    /Applications/Google Earth Pro.app

End of report

 

[Elliot]

Io farei un pò di pulizia in Internet Plug in e Safari Exentions eliminale tutte e metti solo quelle che ti servono davvero, anziché AD Block installa KA Block molto più snello e non ti ciuccia dati particolari, è emerso con Mojave questa cosa. E hai una valanga di programmi in launch Daemons, Adobe vari, Flash, brucia Cleany my drive. In più avere un HD meccanico non ti aiuta, mettessi un SSD cambia tutto.

[Pand@]

2 ore fa, Sim0ne72 dice:

Io farei un pò di pulizia in Internet Plug in e ....

Grazie, però per me è arabo e quando è scritto in inglese non cambia molto.
Devo portare il computer in un centro con dei tecnici capaci, altrimenti è facile che peggiori la situazione.

[Elliot]

1 minuto fa, Pand@ dice:

Grazie, però per me è arabo e quando è scritto in inglese non cambia molto.
Devo portare il computer in un centro con dei tecnici capaci, altrimenti è facile che peggiori la situazione.

Portalo in un Genius Bar allora, così sei sereno per tutto

[Pand@]

1 minuto fa, Sim0ne72 dice:

Portalo in un Genius Bar allora, così sei sereno per tutto

Lo farò... nel frattempo ho proprio guardato un centro... ora prenderò appuntamento.
Grazie!

[Elliot]

Adesso, Pand@ dice:

Lo farò... nel frattempo ho proprio guardato un centro... ora prenderò appuntamento.
Grazie!

Di nulla!