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Problema aggiornamento Mojave 10.14.1

Fabio Sugar Montesano

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Fabio Sugar Montesano

Fabio Sugar Montesano

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Salve a tutti, ho un bisogno di chiarimenti riguardo il suddetto aggiornamento. Ho la notifica perenne di questo aggiornamento di Mojave 10.14.1 ma ogni volta che faccio per aggiornare rimane la barra di quando scarica i contenuti dell'aggiornamento rimane immobile poi spunta l'avviso che il tempo di richiesta è scaduto. Non ho voglia di restare co questi annunci e notifiche di aggiornamento per sempre per poi non poter nemmeno aggiornare. Qualcuno ha avuto lo stesso problema? Ho controllato e ho un Mac compatibile quindi il problema e di Apple mi viene da pensare oppure il mio Mac sta impazzendo. Se non mi sono spiegato bene perdonatemi chiedete e fornirò ulteriori informazioni. Grazie a tutti.

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Fabio Sugar Montesano

Fabio Sugar Montesano

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5 ore fa, 167-761 dice:

Sicuro della bontà della connessione?

 

Che non siano ci schifezze dentro il tuo Mac?  Potresti scaricare e lanciare Etrecheck, il report che genera lo posti qui che lo esaminiamo insieme.

EtreCheck version: 5.0.2 (5015)

Report generated: 2018-11-24 13:20:07

Download EtreCheck from https://etrecheck.com

Runtime: 3:07

Performance: Good

Sandbox: Enabled

Full drive access: Disabled

 

Problem: Computer is too slow

 

Major Issues:

Anything that appears on this list needs immediate attention.

 

Adware - Adware detected.

Unsigned files - There are unsigned software files installed that could be adware and should be reviewed.

 

Minor Issues:

These issues do not need immediate attention but they may indicate future problems.

 

Out of RAM - This machine is running short on RAM and has a mechanical hard drive, reducing the speed of the virtual memory system.

 

Hardware Information:

iMac (21.5-inch, Late 2013)

iMac Model: iMac14,1

1 2,7 GHz Intel Core i5 (i5-4570R) CPU: 4-core

8 GB RAM - Upgradeable

BANK 0/DIMM0 - 4 GB DDR3 1600 ok

BANK 1/DIMM0 - 4 GB DDR3 1600 ok

 

Video Information:

Intel Iris Pro - VRAM: 1536 MB

iMac 1920 x 1080

 

Drives:

disk0 - APPLE HDD ST1000LM024 1.00 TB (Mechanical - 5400 RPM)

Internal SATA 3 Gigabit Serial ATA

disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk0s2 [APFS Container] 1000.00 GB

disk1 [APFS Virtual drive] 1000.00 GB (Shared by 4 volumes)

disk1s1 - Macintosh HD (APFS) (Shared - 87.89 GB used)

disk1s2 - Preboot (APFS) [APFS Preboot] (Shared)

disk1s3 - Recovery (APFS) [Recovery] (Shared)

disk1s4 - VM (APFS) [APFS VM] (Shared - 5.37 GB used)

 

Mounted Volumes:

disk1s1 - Macintosh HD 1000.00 GB (905.98 GB free)

APFS

Mount point: /

 

disk1s4 - VM [APFS VM] (Shared - 5.37 GB used)

APFS

Mount point: /private/var/vm

 

Network:

Interface en1: Wi-Fi

802.11 a/b/g/n/ac

 

System Software:

macOS Mojave 10.14 (18A391)

Time since boot: Less than an hour

 

Security:

System Status
Gatekeeper Enabled
System Integrity Protection Enabled

 

Adware:

Launchd: /Library/LaunchDaemons/com.AdditionalResultsDaemon.plist

Reason: Adware pattern match

Executable: /Library/Application Support/com.AdditionalResultsDaemon/AdditionalResults r

Launchd: ~/Library/LaunchAgents/com.AdditionalResults.plist

Reason: Adware pattern match

Executable: ~/Library/Application Support/com.AdditionalResults/AdditionalResults r

Launchd: ~/Library/LaunchAgents/macsearch.plist

Reason: Adware name match

Executable: ~/Library/Application Support/Agent/macsearch DistributerName ChannelId DeviceId Country BarcodeId Date

 

Unsigned Files:

Launchd: ~/Library/LaunchAgents/com.secret.ql.plist

Executable: ~/Library/secret.ql/secret.ql.app/Contents/MacOS/secret.ql

Details: Restrictive app permissions - possibly adware

Launchd: ~/Library/LaunchAgents/com.overcontribute.np.plist

Executable: ~/Library/overcontribute.np/overcontribute.np.app/Contents/MacOS/overcontribute.np

Details: Restrictive app permissions - possibly adware

Launchd: ~/Library/LaunchAgents/com.zkmp7.plist

Executable: ~/Library/Pa4ZJ/sTaHz

Details: Restrictive app permissions - possibly adware

Launchd: /Library/LaunchDaemons/com.MacMorDaemon.plist

Executable: /Library/MacMorDaemon/MacMorDaemon.app/Contents/MacOS/MacMorDaemon

Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Helper-Tool.plist

Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.bcIZE.plist

Executable: /Library/ngYh6/FZs8k

Launchd: ~/Library/LaunchAgents/com.MacCheck.plist

Executable: ~/Library/MacCheck/MacCheck.app/Contents/MacOS/MacCheck

Details: Restrictive app permissions - possibly adware

Launchd: ~/Library/LaunchAgents/com.techyutil.maftask.plist

Executable: ~/Library/Application Support/maf/maftask.app/Contents/MacOS/maftask

Details: Restrictive app permissions - possibly adware

Launchd: ~/Library/LaunchAgents/com.5Phe8.plist

Executable: ~/Library/srbik/tCpJt

Details: Restrictive app permissions - possibly adware

Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Updater.plist

Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist

Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist

Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/org.macosforge.xquartz.privileged_startx.plist

Executable: /opt/X11/libexec/privileged_startx -d /opt/X11/lib/X11/xinit/privileged_startx.d

Details: Exact match found in the whitelist - probably OK

Launchd: ~/Library/LaunchAgents/com.techyutils.spchlpr.plist

Executable: ~/Library/Application Support/spc/spchlpr.app/Contents/MacOS/spchlpr

Details: Restrictive app permissions - possibly adware

Launchd: ~/Library/LaunchAgents/com.google.keystone.agent.plist

Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded

Details: Exact match found in the whitelist - probably OK

Launchd: ~/Library/LaunchAgents/com.T6fB4.plist

Executable: ~/Library/search.amp/pxIrE

Details: Restrictive app permissions - possibly adware

Launchd: /Library/LaunchDaemons/com.AdditionalResultsP.plist

Executable: /var/root/.AdditionalResults/AdditionalResultsDaemon

Details: Restrictive app permissions - possibly adware

Launchd: /Library/LaunchAgents/org.macosforge.xquartz.startx.plist

Executable: /opt/X11/libexec/launchd_startx /opt/X11/bin/startx -- /opt/X11/bin/Xquartz

Details: Exact match found in the whitelist - probably OK

 

Kernel Extensions:

/Library/Extensions

FTDIKext.kext (Wacom Technology Corp., 1.0 - SDK 10.9)

 

/System/Library/Extensions

ssuddrv.kext (DEVGURU Co., Ltd., 1.4.16 - SDK 10.6)

Pen Tablet.kext (Wacom Technology Corp., Pen Tablet 5.3.5-4 - SDK 10.9)

Wacom Tablet.kext (Wacom Technology Corp., Wacom Tablet 6.3.10-2 - SDK 10.9)

 

/System/Library/Extensions/ssuddrv.kext/Contents/PlugIns

ssudmdmcontrol.kext (DEVGURU Co., Ltd., 1.4.16 - SDK 10.6)

ssudmdmdata.kext (DEVGURU Co., Ltd., 1.4.16 - SDK 10.6)

ssudmtp.kext (DEVGURU Co., Ltd., 1.4.16 - SDK 10.5)

ssudserial.kext (DEVGURU Co., Ltd., 1.4.16 - SDK 10.6)

 

Startup Items:

TuxeraNTFSUnmountHelper Path: /Library/StartupItems/TuxeraNTFSUnmountHelper

 

System Launch Agents:

[Not Loaded] 16 Apple tasks
[Loaded] 174 Apple tasks
[Running] 109 Apple tasks

 

System Launch Daemons:

[Not Loaded] 36 Apple tasks
[Loaded] 182 Apple tasks
[Running] 115 Apple tasks
[Other] 3 Apple tasks

 

Launch Agents:

[Not Loaded] com.oracle.java.Java-Updater.plist (? 1a16ca8c - installed 2018-10-06)
[Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2018-11-15)
[Loaded] com.bcIZE.plist (? 268248cf - installed 2018-10-08)
[Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2018-11-01)
[Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2018-02-14)
[Running] com.wacom.pentablet.plist (Wacom Technology Corp. - installed 2014-08-20)
[Loaded] org.macosforge.xquartz.startx.plist (? 8c13f787 - installed 2016-10-26)
[Running] com.wacom.wacomtablet.plist (Wacom Technology Corp. - installed 2014-11-05)
[Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-11-01)

 

Launch Daemons:

[Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-11-15)
[Loaded] org.macosforge.xquartz.privileged_startx.plist (? e9b47e8e - installed 2016-10-26)
[Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2018-02-14)
[Running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2018-11-01)
[Running] com.AdditionalResultsP.plist (? 838968be - installed 2018-11-06)
[Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2018-11-11)
[Loaded] com.BlueStacks.AppPlayer.bstservice_helper.plist (BlueStack Systems, Inc. - installed 2018-10-08)
[Loaded] com.AdditionalResultsDaemon.plist (Adware - installed 2018-10-13)
[Loaded] com.MacMorDaemon.plist (? 6736d8d8 - installed 2018-10-08)
[Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2018-11-15)
[Not Loaded] com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2018-10-06)
[Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2018-10-14)
[Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2018-02-14)

 

User Launch Agents:

[Running] com.T6fB4.plist (? 0 - installed 2018-07-31)
[Loaded] com.overcontribute.np.plist (? 0 - installed 2018-02-19)
[Loaded] com.MacCheck.plist (? 0 - installed 2018-10-08)
[Loaded] com.AdditionalResults.plist (Adware - installed 2018-10-13)
[Loaded] com.google.keystone.agent.plist (? 0 - installed 2018-07-18)
[Loaded] macsearch.plist (Adware - installed 2018-02-19)
[Loaded] com.secret.ql.plist (? 0 - installed 2018-02-21)
[Loaded] com.bittorrent.uTorrent.plist (BitTorrent, Inc - installed 2015-11-09)
[Running] com.techyutils.spchlpr.plist (? 0 - installed 2018-11-18)
[Loaded] com.zkmp7.plist (? 0 - installed 2018-09-07)
[Loaded] com.5Phe8.plist (? 0 - installed 2018-07-31)
[Running] com.techyutil.maftask.plist (? 0 - installed 2018-11-13)

 

User Login Items:

AdobeResourceSynchronizer.app (Adobe Systems, Inc. - installed 2018-10-25)

(/Applications/Adobe Acrobat Reader DC.app/Contents/Helpers/AdobeResourceSynchronizer.app)

KiesAgent.app (? - installed 2015-10-03)

(/Applications/Kies.app/Contents/MacOS/KiesAgent.app)

fuspredownloader.app (? - installed 2014-08-05)

(~/Library/Application Support/.FUS/fuspredownloader.app)

 

Internet Plug-ins:

JavaAppletPlugin: Java 8 Update 191 build 12 (installed 2018-11-23)

FlashPlayer-10.6: 31.0.0.153 (installed 2018-11-20)

QuickTime Plugin: 7.7.3 (installed 2018-09-21)

AdobePDFViewerNPAPI: 17.012.20098 (installed 2018-10-25)

AdobePDFViewer: 19.008.20080 (installed 2018-10-25)

Flash Player: 31.0.0.153 (installed 2018-11-20)

PepperFlashPlayer: 31.0.0.153 (installed 2018-11-20)

Unity Web Player: UnityPlayer version 5.0.3f2 (installed 2015-07-24)

Silverlight: 5.1.41212.0 (installed 2016-03-05)

WacomTabletPlugin: WacomTabletPlugin 2.1.0.6 (installed 2014-12-30)

DirectorShockwave: 12.2.5r195 (installed 2016-09-01)

 

3rd Party Preference Panes:

Flash Player (installed 2018-11-15)

Java (installed 2018-11-23)

WacomTablet (installed 2014-11-05)

 

Time Machine:

Time Machine information not available without Full Drive Access.

 

Performance:

System Load: 1.65 (1 min ago) 1.54 (5 min ago) 1.45 (15 min ago)

Nominal I/O speed: 2.96 MB/s

File system: 25.98 seconds

Write speed: 92 MB/s

Read speed: 98 MB/s

 

CPU Usage:

Type Overall Individual cores
System 3 % 5 % 3 % 3 % 1 %
User 5 % 7 % 6 % 5 % 3 %
Idle 92 % 88 % 91 % 93 % 96 %

 

Top Processes by CPU:

Process (count) Source CPU Location
Other processes ? 28.00 %  
EtreCheck App Store 3.26 %  
System Events Apple 0.26 %  
trustd Apple 0.24 %  
loginwindow Apple 0.15 %  

 

Top Processes by Memory:

Process (count) Source RAM usage Location
EtreCheck App Store 474 MB  
com.apple.WebKit.WebContent Apple 261 MB  
Spotlight Apple 122 MB  
Safari Apple 119 MB  
Finder Apple 97 MB  

 

Top Processes by Network Use:

Process Source Input Output Location
com.apple.WebKit.Networking Apple 2 MB 31 KB  
mDNSResponder Apple 108 KB 85 KB  
netbiosd Apple 14 KB 10 KB  
apsd Apple 4 KB 3 KB  
SystemUIServer Apple 0 B 248 B  

 

Virtual Memory Information:

Available RAM 4.97 GB
Free RAM 3.01 GB
Used RAM 3.03 GB
Cached files 1.96 GB
Swap Used 11 MB

 

Software Installs (past 30 days):

Name Version Install Date
Gatekeeper Configuration Data 156 2018-10-30
Polarr Photo Editor 5.2.0 2018-11-02
Keynote 8.0 2018-11-08
Pages 7.0 2018-11-08
AdBlock 1.12.1 2018-11-08
Microsoft Office per Mac   2018-11-11
Microsoft AutoUpdate   2018-11-15
Avira Security 1.12.1 2018-11-15
Adobe Flash Player   2018-11-20
Adobe Pepper Flash Player   2018-11-20
Shazam 2.1 2018-11-22
Java 8 Update 191   2018-11-23
EtreCheck 5.0.2 2018-11-24

 

Diagnostics Information (past 7 days):

Directory /Library/Logs/DiagnosticReports is not accessible without Full Drive Access.

 

End of report

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167-761

167-761

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Sei messo malissimo, posso dirlo?

 

Hai decine di malware e intrusi, ma come hai fatto a lavorare senza accorgertene?

Non ho molta voglia di passarli in rassegna uno per uno, le strade sono:

1) inizializzi il disco di avvio, installi ex novo macOS e Applicazioni, ripristini dagli utenti lo stretto indispensabile. Basta avere Time Machine.

2) paghi Etrecheck, e lui automaticamente ti rimuove quasi tutto. Il resto lo fai a mano.

3) ti metti di buzzo buono, scandagli e li uccidi uno a uno. Forse non sarà perfetto, ma impari parecchio.

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167-761

167-761

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46 minuti fa, FRANKLINO dice:

come fate a vedere dal report che ha malware?

prima di tutto, leggendo i nomi dei file. Conosco a memoria quelli "buoni", gli intrusi sono sospetti, specie se in collegamento tra loro.

 

Poi,.... lo dice Etrecheck!

Il 24/11/2018 at 13:27, Fabio Sugar Montesano dice:

Adware - Adware detected.

Unsigned files - There are unsigned software files installed that could be adware and should be reviewed.

Minor Issues:

These issues do not need immediate attention but they may indicate future problems.

 

Adware:

Launchd: /Library/LaunchDaemons/com.AdditionalResultsDaemon.plist

Reason: Adware pattern match

Executable: /Library/Application Support/com.AdditionalResultsDaemon/AdditionalResults r

Launchd: ~/Library/LaunchAgents/com.AdditionalResults.plist

Reason: Adware pattern match

Executable: ~/Library/Application Support/com.AdditionalResults/AdditionalResults r

Launchd: ~/Library/LaunchAgents/macsearch.plist

Reason: Adware name match

Executable: ~/Library/Application Support/Agent/macsearch DistributerName ChannelId DeviceId Country BarcodeId Date

 

Unsigned Files:

Launchd: ~/Library/LaunchAgents/com.secret.ql.plist

Executable: ~/Library/secret.ql/secret.ql.app/Contents/MacOS/secret.ql

Details: Restrictive app permissions - possibly adware

Launchd: ~/Library/LaunchAgents/com.overcontribute.np.plist

Executable: ~/Library/overcontribute.np/overcontribute.np.app/Contents/MacOS/overcontribute.np

Details: Restrictive app permissions - possibly adware

Launchd: ~/Library/LaunchAgents/com.zkmp7.plist

Executable: ~/Library/Pa4ZJ/sTaHz

Details: Restrictive app permissions - possibly adware

Launchd: /Library/LaunchDaemons/com.MacMorDaemon.plist

Executable: /Library/MacMorDaemon/MacMorDaemon.app/Contents/MacOS/MacMorDaemon

Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Helper-Tool.plist

Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.bcIZE.plist

Executable: /Library/ngYh6/FZs8k

Launchd: ~/Library/LaunchAgents/com.MacCheck.plist

Executable: ~/Library/MacCheck/MacCheck.app/Contents/MacOS/MacCheck

Details: Restrictive app permissions - possibly adware

Launchd: ~/Library/LaunchAgents/com.techyutil.maftask.plist

Executable: ~/Library/Application Support/maf/maftask.app/Contents/MacOS/maftask

Details: Restrictive app permissions - possibly adware

Launchd: ~/Library/LaunchAgents/com.5Phe8.plist

Executable: ~/Library/srbik/tCpJt

Details: Restrictive app permissions - possibly adware

Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Updater.plist

Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist

Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist

Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/org.macosforge.xquartz.privileged_startx.plist

Executable: /opt/X11/libexec/privileged_startx -d /opt/X11/lib/X11/xinit/privileged_startx.d

Details: Exact match found in the whitelist - probably OK

Launchd: ~/Library/LaunchAgents/com.techyutils.spchlpr.plist

Executable: ~/Library/Application Support/spc/spchlpr.app/Contents/MacOS/spchlpr

Details: Restrictive app permissions - possibly adware

Launchd: ~/Library/LaunchAgents/com.google.keystone.agent.plist

Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded

Details: Exact match found in the whitelist - probably OK

Launchd: ~/Library/LaunchAgents/com.T6fB4.plist

Executable: ~/Library/search.amp/pxIrE

Details: Restrictive app permissions - possibly adware

Launchd: /Library/LaunchDaemons/com.AdditionalResultsP.plist

Executable: /var/root/.AdditionalResults/AdditionalResultsDaemon

Details: Restrictive app permissions - possibly adware

Launchd: /Library/LaunchAgents/org.macosforge.xquartz.startx.plist

Executable: /opt/X11/libexec/launchd_startx /opt/X11/bin/startx -- /opt/X11/bin/Xquartz

Details: Exact match found in the whitelist - probably OK

 

 

User Launch Agents:

[Running] com.T6fB4.plist (? 0 - installed 2018-07-31)
[Loaded] com.overcontribute.np.plist (? 0 - installed 2018-02-19)
[Loaded] com.MacCheck.plist (? 0 - installed 2018-10-08)
[Loaded] com.AdditionalResults.plist (Adware - installed 2018-10-13)
[Loaded] com.google.keystone.agent.plist (? 0 - installed 2018-07-18)
[Loaded] macsearch.plist (Adware - installed 2018-02-19)
[Loaded] com.secret.ql.plist (? 0 - installed 2018-02-21)
[Loaded] com.bittorrent.uTorrent.plist (BitTorrent, Inc - installed 2015-11-09)
[Running] com.techyutils.spchlpr.plist (? 0 - installed 2018-11-18)
[Loaded] com.zkmp7.plist (? 0 - installed 2018-09-07)
[Loaded] com.5Phe8.plist (? 0 - installed 2018-07-31)
[Running] com.techyutil.maftask.plist (? 0 - installed 2018-11-13)

 

Software Installs (past 30 days):

Name Version Install Date
     
AdBlock 1.12.1 2018-11-08
     
     
Avira Security 1.12.1 2018-11-15

 

   

(questi due a mio avviso sono dannosi)

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Fabio Sugar Montesano

Fabio Sugar Montesano

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grazie tutti per i consigli, la situazione va un po' meglio. L'aggiornamento sono riuscito a farlo e non ho più le interruzioni di internet e il rallentamento del pc. Mi rimane solo il problema della percentuale che mi segnala dr.cleaner sempre o poco più di 50%. Nonostante la abbassi a volte risale dopo qualche minuto. Sto cercando di risolvere precisamente non so come ma vedrò cosa fare. Grazie a tutti. 

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drzoom

drzoom

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23 minuti fa, Fabio Sugar Montesano dice:

grazie tutti per i consigli, la situazione va un po' meglio. L'aggiornamento sono riuscito a farlo e non ho più le interruzioni di internet e il rallentamento del pc. Mi rimane solo il problema della percentuale che mi segnala dr.cleaner sempre o poco più di 50%. Nonostante la abbassi a volte risale dopo qualche minuto. Sto cercando di risolvere precisamente non so come ma vedrò cosa fare. Grazie a tutti. 

 

dr.cleaner :bangin: fa più danni che bene, buttalo:infuriato:

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167-761

167-761

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18 ore fa, Fabio Sugar Montesano dice:

grazie tutti per i consigli, la situazione va un po' meglio.

che interventi hai eseguito?

 

18 ore fa, Fabio Sugar Montesano dice:

Mi rimane solo il problema della percentuale che mi segnala dr.cleaner sempre o poco più di 50%.

che roba è?

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roby_red

roby_red

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Il 30/11/2018 at 23:43, Fabio Sugar Montesano dice:

grazie tutti per i consigli, la situazione va un po' meglio. L'aggiornamento sono riuscito a farlo e non ho più le interruzioni di internet e il rallentamento del pc. Mi rimane solo il problema della percentuale che mi segnala dr.cleaner sempre o poco più di 50%. Nonostante la abbassi a volte risale dopo qualche minuto. Sto cercando di risolvere precisamente non so come ma vedrò cosa fare. Grazie a tutti. 

Ciao @Fabio Sugar Montesano

Io sono in una situazione simile, nel senso che il mio iMac non lo trova proprio l'aggiornamento a 10.14.1.

Ho anche tentato di creare un nuovo utente e controllare gli aggiornamenti da li, ma non li trova!

Come hai risolto il problema?

 

Non credo di avere malware o simili ... qualcuno sta avendo lo stesso problema?

 

 

 

Schermata 2018-12-02 alle 19.08.55.png

Mac Book Pro 13'' i5 del 2017 - iMac 24'' del 2021 con OSX Monterey- iPhone 12 mini - Apple Watch 4

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  • 2 settimane dopo...
  • 7 mesi dopo...
Marco Calio'

Marco Calio'

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Ciao a tutti,

 

anche a me vien fuori lo stesso problema di Fabio, inoltre il PC è diventato veramente lento. Spesso non carica le pagine internet nonostante la mia ragazza con lo stesso PC e collegato alla stessa rete funzioni perfettamente. Ho scaricato anche io etrechek e qui sotto il report:

Mi potete anche consigliare come pulire al meglio il PC, visto che anche io usavo Dr. Cleaner! Grazie.

 

Marco

 

EtreCheck version: 5.3.3 (5036)

Report generated: 2019-08-09 17:30:29

Download EtreCheck from https://etrecheck.com

Runtime: 2:12

Performance: Excellent

Sandbox: Enabled

Full drive access: Disabled

 

Problem: Computer is too slow

 

Major Issues:

    Anything that appears on this list needs immediate attention. 

 

    No Time Machine backup - Time Machine backup not found.

    Adware - Adware detected.

    Unsigned files - There are unsigned software files installed that could be adware and should be reviewed.

 

Minor Issues:

    These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. 

 

    Configuration profiles present - This machine has configuration profiles. These are sometimes used by adware and malware.

    High battery cycle count - Your battery may be losing capacity.

    Antivirus software not working - Your antivirus software does not appear to be working.

    Heavy I/O usage - Your system is under heavy I/O use. This will reduce your performance.

    Limited drive access - More information may be available with Full Drive Access.

 

Hardware Information:

    MacBook Pro (Retina, 13-inch, Mid 2014)

    MacBook Pro Model: MacBookPro11,1

    1 2,6 GHz Intel Core i5 (i5-4278U) CPU: 2-core

    8 GB RAM - Not upgradeable

        BANK 0/DIMM0 - 4 GB DDR3 1600  ok

        BANK 1/DIMM0 - 4 GB DDR3 1600  ok

    Battery: Health = Normal - Cycle count = 836

 

Video Information:

    Intel Iris - VRAM: 1536 MB

        Color LCD 2560 x 1600

 

Drives:

    disk0 - APPLE SSD SD0128F 121.33 GB (Solid State - TRIM: Yes)

    Internal PCI 5.0 GT/s x2 Serial ATA

        disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

        disk0s2 [APFS Container] 121.12 GB

            disk1 [APFS Virtual drive] 121.12 GB (Shared by 4 volumes)

                disk1s1 - Macintosh HD (APFS) (Shared - 61.49 GB used)

                disk1s2 - Preboot (APFS) [APFS Preboot] (Shared)

                disk1s3 - Recovery (APFS) [Recovery] (Shared)

                disk1s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used)

 

Mounted Volumes:

    disk1s1 - Macintosh HD

        121.12 GB (Shared - 61.49 GB used - 57.88 GB free)

        APFS

        Mount point: /

 

    disk1s4 - VM [APFS VM]

        121.12 GB (Shared - 1.07 GB used - 57.88 GB free)

        APFS

        Mount point: /private/var/vm

 

Network:

    Interface en5: iPad

        Proxies: SOCKS

    Interface en4: iPhone

        Proxies: SOCKS

    Interface en0: Wi-Fi

        802.11 a/b/g/n/ac

        Proxies: SOCKS

    Interface en3: Bluetooth PAN

        Proxies: SOCKS

    Interface bridge0: Thunderbolt Bridge

        Proxies: SOCKS

 

System Software:

    macOS Mojave 10.14.5 (18F132) 

    Time since boot: Less than an hour

 

Configuration Profiles:

    This computer has configuration profiles installed.

 

Notifications:

    Notifications not available without Full Drive Access.

 

Security:

    Gatekeeper: Enabled

    System Integrity Protection: Enabled


    Antivirus apps: CleanMyMac

 

Adware:

    Launchd: /Library/LaunchDaemons/com.InfoSearchDaemon.plist

        Reason: Adware pattern match

        Executable: /Library/Application Support/com.InfoSearchDaemon/InfoSearch r

    Launchd: ~/Library/LaunchAgents/com.InfoSearch.plist

        Reason: Adware pattern match

        Executable: ~/Library/Application Support/com.InfoSearch/InfoSearch r

 

Unsigned Files:

    Launchd: ~/Library/LaunchAgents/com.macpaw.CleanMyMac3.Scheduler.plist

        Executable: '~/Library/Application Support/CleanMyMac 3/CleanMyMac 3 Scheduler.app' --args -scheduled

        Details: Exact match found in the whitelist - probably OK

 

    Launchd: /Library/LaunchAgents/com.sony.WirelessAutoImportLauncher.agent.plist

        Executable: /Library/Application Support/WirelessAutoImport/WirelessImporterDaemon

        Details: Exact match found in the whitelist - probably OK

 

    Launchd: /Library/LaunchDaemons/com.InfoSearchP.plist

        Executable: /var/root/.InfoSearch/InfoSearchDaemon

        Details: Domain name invalid - possibly adware

 

Kernel Extensions:

    /Library/Extensions

        SONYDeviceType04.kext (Sony Corporation, 1.4.0.11070 - SDK 10.9)

 

System Launch Agents:

    [Not Loaded] 16 Apple tasks

    [Loaded] 188 Apple tasks

    [Running] 97 Apple tasks

 

System Launch Daemons:

    [Not Loaded] 35 Apple tasks

    [Loaded] 186 Apple tasks

    [Running] 114 Apple tasks

 

Launch Agents:

    [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2019-08-08)

    [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2018-08-25)

    [Running] com.sony.SonyAutoLauncher.agent.plist (Sony Corporation - installed 2017-12-06)

    [Running] com.sony.WirelessAutoImportLauncher.agent.plist (? c33fba7e - installed 2017-12-06)

 

Launch Daemons:

    [Loaded] com.InfoSearchDaemon.plist (Adware - installed 2018-10-02)

    [Running] com.InfoSearchP.plist (? 752e495e - installed 2019-07-15)

    [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2019-08-08)

    [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2019-08-08)

    [Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2019-06-22)

    [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-05-04)

    [Loaded] com.macpaw.CleanMyMac3.Agent.plist (MacPaw Inc. - installed 2018-08-25)

    [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2018-08-25)

    [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2017-01-07)

 

User Launch Agents:

    [Loaded] com.InfoSearch.plist (Adware - installed 2018-08-25)

    [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2019-02-13)

    [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2019-05-11)

    [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2019-05-11)

    [Loaded] com.macpaw.CleanMyMac3.Scheduler.plist (? 0 - installed 2018-08-25)

    [Loaded] com.skype.skype.shareagent.plist (Skype Communications S.a.r.l - installed 2018-10-15)

 

User Login Items:

    ATLoginItemHelper (App Store - installed 2018-09-02)

        (Modern Login Item - /Applications/DrCleaner.app/Contents/Library/LoginItems/ATLoginItemHelper.app)

 

Internet Plug-ins:

    AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2019-05-15)

    FlashPlayer-10.6: 32.0.0.223 (Adobe Systems, Inc. - installed 2019-07-09)

    Flash Player: 32.0.0.223 (Adobe Systems, Inc. - installed 2019-07-09)

    AdobePDFViewer: 19.012.20034 (Adobe Systems, Inc. - installed 2019-05-15)

 

Audio Plug-ins:

    AppleTimeSyncAudioClock: 1.0 (Apple - installed 2019-05-19)

    BluetoothAudioPlugIn: 6.0.12 (Apple - installed 2019-05-19)

    AirPlay: 2.0 (Apple - installed 2019-05-19)

    AppleAVBAudio: 740.1 (Apple - installed 2019-05-19)

    BridgeAudioSP: 5.46 (Apple - installed 2019-05-19)

    iSightAudio: 7.7.3 (Apple - installed 2019-05-19)

 

3rd Party Preference Panes:

    Flash Player (installed 2019-06-22)

 

Time Machine:

    Time Machine Not Configured!

 

Performance:

    System Load: 4.26 (1 min ago) 3.08 (5 min ago) 1.34 (15 min ago)

    Nominal I/O speed: 10.70 MB/s

    File system: 29.88 seconds

    Write speed:  300 MB/s

    Read speed:  625 MB/s

 

CPU Usage Snapshot:

    Type Overall

    System 8 %

    User 9 %

    Idle 84 %

 

Top Processes Snapshot by CPU:

    Process (count) CPU (Source - Location)

    Other processes 35.56 % (?)

    com.apple.WebKit.Networking (2) 8.32 % (Apple)

    Safari 7.70 % (Apple)

    com.apple.WebKit.WebContent (2) 6.96 % (Apple)

    EtreCheck 4.77 % (App Store)

 

Top Processes Snapshot by Memory:

    Process (count) RAM usage (Source - Location)

    EtreCheck 562 MB (App Store)

    Safari 91 MB (Apple)

    DrCleaner 83 MB (App Store)

    Activity Monitor 81 MB (Apple)

    Dock 77 MB (Apple)

 

Top Processes Snapshot by Network Use:

    Process Input / Output (Source - Location)

    Other processes 4 MB / 109 KB (?)

    SystemUIServer 0 B / 64 B (Apple)

    mdworker_shared 0 B / 0 B (Apple)

    backgroundtaskmanagementagent 0 B / 0 B (Apple)

    CalNCService 0 B / 0 B (Apple)

 

Virtual Memory Information:

    Physical RAM: 8 GB

 

    Free RAM: 3.74 GB

    Used RAM: 2.77 GB

    Cached files: 1.49 GB

 

    Available RAM: 5.23 GB

    Swap Used: 0 B

 

Software Installs (past 30 days):

    Install Date Name (Version)

    2019-07-22 MRTConfigData (1.47)

    2019-07-31 Gatekeeper Configuration Data (174)

    2019-08-08 ARMDC Agent Installer

    2019-08-09 WhatsApp (0.3.4157)

    2019-08-09 EtreCheck (5.3.3)

 

Diagnostics Information (past 7 days):

    Directory /Library/Logs/DiagnosticReports is not accessible.

    Enable Full Drive Access to see more information.

 

End of report

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Glacy

Glacy

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Inviato

E' l' Hd meccanico il collo di bottiglia, devi installare al suo posto un bel SSD e passa la paura.

 

Dr. Cleaner! eliminalo non serve a nulla solo ad incasinare il mac.

 Il Sapiente sa Poco.. L'ignorante sa Molto.. il Cujun sa Tutto 


 

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Marco Calio'

Marco Calio'

Inviato
Inviato
3 minuti fa, Glacy dice:

E' l' Hd meccanico il collo di bottiglia, devi installare al suo posto un bel SSD e passa la paura.

 

Dr. Cleaner! eliminalo non serve a nulla solo ad incasinare il mac.

Ciao, non l'ho scritto prima ma ho un MacBook Pro retina del 2014 con 128 gb di HD SSD. Non credo sia esattamente quello il problema.

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