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mac964

Safari ecc

Domanda

Non riesco ad aprire pagine in Safari, App Store non si collega, WhatsAapp da' messaggio: Computer non connesso.

Funzionano Firefox, Thunderbid

 

Cerco aiuto, GRAZIE

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5 risposte a questa domanda

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bhe come possiamo darti una risposta ...?

 

che OS hai? è aggiornato? sei sicuro di essere connesso a internet? 

Firefox hai detto che funziona... la cosa è strana.

 

hai installato un antimalware? se no fallo e fallo girare.

poi dopo installa etrececk che vediamo cosa c'è su quel mac.

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Report etrececk è giusto?

 

EtreCheck version: 5.1 (5A022)

Report generated: 2019-02-09 17:46:18

Download EtreCheck from https://etrecheck.com

Runtime: 3:33

Performance: Good

 

Problem: Other problem

 

Major Issues:

    Anything that appears on this list needs immediate attention.

 

    Adware - Adware detected.

    Unsigned files - There are unsigned software files installed that could be adware and should be reviewed.

 

Minor Issues:

    These issues do not need immediate attention but they may indicate future problems.

 

    Heavy RAM usage - This machine is using a large amount of RAM.

    Apps crashing - There have been numerous app crashes.

    Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage.

    Clean up - There are orphan files that could be removed.

    Abnormal shutdown - Your machine shut down abnormally.

 

Hardware Information:

    iMac (21.5-inch, Late 2012)

    iMac Model: iMac13,1

    1 2,7 GHz Intel Core i5 (i5-3330S) CPU: 4-core

    16 GB RAM - Upgradeable

    BANK 0/DIMM0 - 8 GB DDR3 1333 ok

    BANK 1/DIMM0 - 8 GB DDR3 1333 ok

 

Video Information:

    NVIDIA GeForce GT 640M - VRAM: 512 MB

    iMac 1920 x 1080

 

Drives:

    disk0 - HGST HTS721010A9E630 1.00 TB (Mechanical - 7200 RPM)

    Internal SATA 6 Gigabit Serial ATA

        disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

        disk0s2 - Macintosh HD (Journaled HFS+) 999.35 GB (258.19 GB used)

        disk0s3 - Recovery HD (Mac OS Extended) [Recovery] 650 MB

 

    disk1 - ST1000LM 024 HN-M101MBB 1.00 TB

    External USB 480 Mbit/s USB

        disk1s1 - I*****O (MS-DOS FAT32) 1.00 TB (195.83 GB used)

 

    disk2 - PI-239 USB 2.0 Drive 1.00 TB

    External USB 480 Mbit/s USB

        disk2s1 - F**O (MS-DOS FAT32) 1.00 TB (73.28 GB used)

 

    disk3 - WDC WD64 00AAKS-22A7B0 640.14 GB

    External USB 480 Mbit/s USB

        disk3s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

        disk3s2 - B****P (Mac OS Extended (Case-sensitive, Journaled)) 639.79 GB (438.88 GB used)

 

Mounted Volumes:

    disk0s2 - Macintosh HD 999.35 GB (740.89 GB free)

        Journaled HFS+

        Mount point: /

 

    disk1s1 - I*****O 1.00 TB (804.13 GB free)

        MS-DOS FAT32

        Mount point: /Volumes/I*****O

 

    disk2s1 - F**O 1.00 TB (926.68 GB free)

        MS-DOS FAT32

        Mount point: /Volumes/F**O

 

    disk3s2 - B****P 639.79 GB (200.91 GB free)

        Mac OS Extended (Case-sensitive, Journaled)

        Mount point: /Volumes/B****P

 

Network:

    Interface en0: Ethernet

        Proxies: HTTP

    Interface en1: Wi-Fi

        802.11 a/b/g/n

        Proxy Auto Discovery

    Interface bridge0: Thunderbolt Bridge

        Proxies: HTTP, HTTPS

    Interface en4: Bluetooth PAN

        Proxies: HTTP, HTTPS

    Interface en5: iPhone

        Proxies: HTTP, HTTPS

    Interface en6: iPad

        Proxies: HTTP, HTTPS

 

System Software:

    macOS Sierra 10.12.6 (16G1036)

    Time since boot: About 3 hours

 

Security:

    GatekeeperEnabled

    System Integrity ProtectionEnabled

 

Adware:

        Launchd: ~/Library/LaunchAgents/com.appstart.AppStart.plist

            Reason: Adware pattern match

            Executable: ~/Library/Application Support/AppPolicy/AppStart -i -c 0 -isn BA3ADEF1-6F51-4CE8-AA48-B186D237C557

 

Unsigned Files:

    Launchd: /Library/LaunchDaemons/com.adobe.SwitchBoard.plist

        Executable: /Library/Application Support/Adobe/SwitchBoard/SwitchBoard.app/Contents/MacOS/launch.switchboard

        Details: Exact match found in the whitelist - probably OK

 

    Launchd: /Library/LaunchAgents/net.culater.SIMBL.Agent.plist

        Executable: /Library/Application Support/SIMBL/SIMBLAgent.app/Contents/MacOS/SIMBLAgent

        Details: Exact match found in the whitelist - probably OK

 

    Launchd: ~/Library/LaunchAgents/com.cisco.videoguard10.plist

        Executable: /bin/sh -c $HOME/Library/Cisco/VideoGuardPlayer/VideoGuard10/VideoGuard10.bundle/Contents/Resources/setupServer.sh

 

    Launchd: ~/Library/LaunchAgents/com.cisco.videoguard10.uninstall.plist

        Executable: /bin/sh ~/.cisco/VideoGuard/uninstall/cisco_videoguard10/condUninstall.sh

 

    Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist

        Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper

        Details: Exact match found in the whitelist - probably OK

 

    Launchd: ~/Library/LaunchAgents/com.cisco.videoguardmonitor.plist

        Executable: /bin/sh -c $HOME/Library/Cisco/VideoGuardPlayer/VideoGuardMonitor/VideoGuardMonitor.bundle/Contents/Resources/launch.sh

        Details: Exact match found in the whitelist - probably OK

 

    Launchd: ~/Library/LaunchAgents/com.skype.skype.shareagent.plist

        Executable: /Applications/Skype.app/Contents/Library/LaunchServices/com.skype.skype.shareagent.bundle/Contents/MacOS/com.skype.skype.shareagent

        Details: Exact match found in the whitelist - probably OK

 

    Launchd: ~/Library/LaunchAgents/com.UtilityOS.plist

        Executable: ~/Library/UtilityOS/UtilityOS.app/Contents/MacOS/UtilityOS

 

Kernel Extensions:

    /Library/Application Support/Roxio

        [Not Loaded] TDIXController.kext (2.0)

 

    /System/Library/Extensions

        [Not Loaded] ssuddrv.kext (DEVGURU Co., Ltd., 1.4.32 - SDK 10.6)

 

    /System/Library/Extensions/ssuddrv.kext/Contents/PlugIns

        [Not Loaded] ssudmdmcontrol.kext (DEVGURU Co., Ltd., 1.4.32 - SDK 10.6)

        [Not Loaded] ssudmdmdata.kext (DEVGURU Co., Ltd., 1.4.32 - SDK 10.6)

        [Not Loaded] ssudmtp.kext (DEVGURU Co., Ltd., 1.4.32 - SDK 10.5)

        [Not Loaded] ssudserial.kext (DEVGURU Co., Ltd., 1.4.32 - SDK 10.6)

 

System Launch Agents:

    [Not Loaded] 14 Apple tasks

    [Loaded] 171 Apple tasks

    [Running] 101 Apple tasks

 

System Launch Daemons:

    [Not Loaded] 43 Apple tasks

    [Loaded] 176 Apple tasks

    [Running] 100 Apple tasks

    [Other] 2 Apple tasks

 

Launch Agents:

    [Loaded] com.paragon.updater.plist (Paragon Software GmbH - installed 2015-03-18)

    [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2018-12-20)

    [Other] jp.co.canon.UFR2.BG.plist (? 827e1214 - installed 2011-03-12)

    [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2018-03-02)

    [Other] com.google.keystone.agent.plist (Google, Inc. - installed 2018-08-23)

    [Not Loaded] com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2017-12-12)

    [Loaded] org.macosforge.xquartz.startx.plist (? d225a7da - installed 2015-10-16)

    [Running] net.culater.SIMBL.Agent.plist (? 4a576751 - installed 2016-10-27)

    [Running] jp.co.canon.ScanGearMF.appl.Canon-MF-Scan-Agent.plist (? 4e8b75ea - installed 2012-11-30)

    [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-12-20)

 

Launch Daemons:

    [Other] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-12-17)

    [Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2010-09-23)

    [Loaded] com.malwarebytes.MBAMHelperTool.plist (Malwarebytes Corporation - installed 2015-11-20)

    [Loaded] org.macosforge.xquartz.privileged_startx.plist (? 65395f14 - installed 2015-10-16)

    [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2018-03-02)

    [Loaded] com.starstechnologies.updater.plist (Rational Intellectual Holdings Limited - installed 2018-12-15)

    [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2018-08-23)

    [Loaded] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2018-12-20)

    [Loaded] com.adobe.SwitchBoard.plist (? 856489a3 - installed 2013-09-06)

    [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2017-04-12)

    [Loaded] com.surteesstudios.Bartender.BartenderInstallHelper.plist (? cf4e1532 - installed 2015-10-02)

    [Loaded] YandexDiskInstaller.plist (? 33baa8ff - installed 2014-06-28)

    [Not Loaded] com.oracle.java.Helper-Tool.plist (? 0 - installed )

    [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2018-03-02)

    [Loaded] YandexDiskHelper.plist (? c6504b35 - installed 2014-06-28)

 

User Launch Agents:

    [Loaded] com.adobe.AAM.Updater-1.0.plist (? 0 - installed 2017-11-17)

    [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-12-20)

    [Other] com.Wondershare.TunesGoWatchDemo.plist (? 0 - installed 2015-12-23)

    [Other] com.wondershare.AnjoyTunesHelper.plist (? 0 - installed 2015-12-23)

    [Other] com.adobe.ARM.***.plist (? 0 - installed 2014-07-22)

    [Loaded] com.UtilityOS.plist (? 0 - installed 2019-02-08)

    [Running] com.appstart.AppStart.plist (Adware - installed 2016-09-02)

    [Other] com.rebiuld.buffer.agent.plist (? 0 - installed 2019-02-08)

    [Loaded] com.skype.skype.shareagent.plist (? 0 - installed 2018-03-27)

    [Loaded] com.cisco.videoguard10.uninstall.plist (? 0 - installed 2018-12-16)

    [Running] com.cisco.videoguardmonitor.plist (? 0 - installed 2018-12-16)

    [Loaded] com.cisco.videoguard10.plist (? 0 - installed 2018-12-16)

 

User Login Items:

    DwellClick.app (Nicholas Moore - installed 2016-03-30)

         (/Applications/DwellClick.app)

 

    VirtualKeyboard 3.9.5.app (? - installed 2014-11-10)

         (/Applications/VirtualKeyboard 3.9.5.app)

 

    Wondershare TunesGo Helper.app (? - installed 2015-12-18)

         (~/Library/Application Support/wondershare_TunesGo/Wondershare TunesGo Helper.app)

 

    cDockHelper.app (? - installed 2016-10-15)

         (/Applications/cDock.app/Contents/Resources/cDockHelper.app)

 

    fuspredownloader.app (? - installed 2015-08-21)

         (~/Library/Application Support/.FUS/fuspredownloader.app)

 

Internet Plug-ins:

    AdobeExManDetect: AdobeExManDetect 1.1.0.0 (installed 2013-12-10)

    FlashPlayer-10.6: 32.0.0.114 (installed 2019-02-08)

    QuickTime Plugin: 7.7.3 (installed 2017-11-02)

    AdobePDFViewerNPAPI: 15.010.20056 (installed 2015-12-18)

    AdobePDFViewer: 15.010.20056 (installed 2015-12-18)

    Flash Player: 32.0.0.114 (installed 2019-02-08)

    Flip4Mac WMV Plugin: 3.2.0.16 (installed 2014-03-06)

    SharePointBrowserPlugin: 14.7.2 (installed 2017-03-15)

    PepperFlashPlayer: 32.0.0.114 (installed 2019-01-08)

    Silverlight: 5.1.41212.0 (installed 2016-02-01)

 

Audio Plug-ins:

    Hear: 1.2.3 (installed 2015-06-12)

 

3rd Party Preference Panes:

    Envoy (installed 2013-10-08)

    Flash Player (installed 2018-12-17)

    Flip4Mac WMV (installed 2013-03-29)

    MacFUSE (installed 2015-04-09)

    NTFS-3G (installed 2015-04-09)

 

Time Machine:

    Skip System Files: No

    Mobile backups: No

    Auto backup: Yes

    Volumes being backed up:

        Macintosh HD: Disk size: 999.35 GB - Disk used: 258.45 GB

    Destinations:

        B****P [Local] (Last used)

            Total size: 639.79 GB

            Total number of backups: 125

            Oldest backup: 2017-01-25 18:05:38

            Last backup: 2019-02-09 17:40:00

 

Performance:

    System Load: 2.24 (1 min ago) 2.15 (5 min ago) 2.17 (15 min ago)

    Nominal I/O speed: 1.12 MB/s

    File system: 21.10 seconds

    Write speed: 118 MB/s

    Read speed: 123 MB/s

 

Top Processes by CPU:

    Process (count) CPU (Source - Location)

    plugin-container (5) 48.04 % (Mozilla Corporation)

    EtreCheckPro 12.60 % (Etresoft, Inc.)

    WindowServer 10.82 % (Apple)

    DwellClick 9.00 % (Nicholas Moore)

    VirtualKeyboard 3.9.5 7.10 % (? - /Applications/VirtualKeyboard 3.9.5.app)

 

Top Processes by Memory:

    Process (count) RAM usage (Source - Location)

    plugin-container (5) 2.13 GB (Mozilla Corporation)

    kernel_task 1.17 GB (Apple)

    firefox 830 MB (Mozilla Corporation)

    softwareupdated 751 MB (Apple)

    EtreCheckPro 514 MB (Etresoft, Inc.)

 

Top Processes by Network Use:

    Process Input / Output (Source - Location)

    firefox 1 MB / 105 KB (Mozilla Corporation)

    mDNSResponder 281 KB / 108 KB (Apple)

    apsd 11 KB / 36 KB (Apple)

    WhatsApp 25 KB / 16 KB (App Store)

    plugin-container 8 KB / 2 KB (Mozilla Corporation)

 

Virtual Memory Information:

    Available RAM 6.03 GB

    Free RAM 815 MB

    Used RAM 9.97 GB

    Cached files 5.24 GB

    Swap Used 0 B

 

Software Installs (past 30 days):

    Install Date Name (Version)

    2019-01-16 AdBlock (1.17.1)

    2019-01-23 Safari (12.0.3)

    2019-01-24 iTunes (12.8.2)

    2019-01-25 Dashlane (6.1903.0)

¬†¬†¬†¬†2019-01-30 ŚćéšłļśČčśúļŚä©śČč (9.0.1)

    2019-02-02 CodeOfWar (3.12)

    2019-02-06 MRTConfigData (1.39)

    2019-02-08 Adobe Flash Player (32.0.0.114)

    2019-02-09 Gatekeeper Configuration Data (162)

 

Clean up:

    ~/Library/LaunchAgents/com.adobe.ARM.***.plist

        /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/MacOS/Updater/Adobe Acrobat Updater Helper.app/Contents/MacOS/Adobe Acrobat Updater Helper

        Executable not found

    /Library/LaunchAgents/jp.co.canon.UFR2.BG.plist

        /Library/Printers/Canon/UFR2/Utilities/UFR II BackGrounder.app/Contents/MacOS/UFR II BackGrounder

        Executable not found

    ~/Library/LaunchAgents/com.rebiuld.buffer.agent.plist

        ~/Library/Application Support/rebiuld/rebiuld.app/Contents/MacOS/Installer

        Executable not found

 

Diagnostics Information (past 7 days):

    2019-02-09 17:39:53 helpd Memory (19 times)

        /System/Library/PrivateFrameworks/HelpData.framework/Versions/A/Resources/helpd

 

    2019-02-09 17:32:08 CoreServicesUIAgent.app Memory (2 times)

        /System/Library/CoreServices/CoreServicesUIAgent.app

 

    2019-02-09 17:24:43 Software Update.app Memory (19 times)

        /System/Library/CoreServices/Software Update.app

 

    2019-02-09 15:20:19 spi.app Crash (6 times)

        /Applications/spi.app

 

    2019-02-09 14:43:08 P72E3GC48.com.dashlane.DashlaneAgent.app Crash

        /Applications/Dashlane.app/Contents/Library/LoginItems/P72E3GC48.com.dashlane.DashlaneAgent.app

        

        objc_msgSend() selector name: timeIntervalSinceReferenceDate

 

 

    2019-02-09 14:19:40 Last Shutdown Cause: 0 - Power loss

 

    2019-02-09 12:49:06 WhatsApp.app Crash

        /Applications/WhatsApp.app

 

    2019-02-09 10:57:36 assistantd Memory (8 times)

        /System/Library/PrivateFrameworks/AssistantServices.framework/assistantd

 

    2019-02-09 10:35:07 MRT.app Memory (4 times)

        /System/Library/CoreServices/MRT.app

 

    2019-02-08 19:39:12 com.apple.WebKit.WebContent Memory (20 times)

        /System/Library/StagedFrameworks/Safari/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent

 

    2019-02-08 11:54:28 Safari.app Crash

        /Applications/Safari.app

        

        *** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '*** -[__NSArrayM insertObject:atIndex:]: object cannot be nil'

        terminating with uncaught exception of type NSException

        abort() called

 

 

    2019-02-08 11:45:08 com.apple.WebKit.Networking Memory (2 times)

        /System/Library/StagedFrameworks/Safari/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.Networking.xpc/Contents/MacOS/com.apple.WebKit.Networking

 

    2019-02-08 11:43:23 Click To Finish Install.app CPU (2 times)

        /private/var/folders/*/Click To Finish Install.app

 

    2019-02-06 19:21:31 PhoneBox.app CPU (14 times)

        /Applications/PhoneBox.app

 

    2019-02-05 14:19:33 VDC.plugin Memory (5 times)

        /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/Resources/VDC.plugin

 

End of report

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  • 0

 Adware - Adware detected.

 

ti avevo detto di fare un passaggio con un antimalware.... riprova e controlla.

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