Safari ecc

mac964 · 9 Febbraio 2019

Non riesco ad aprire pagine in Safari, App Store non si collega, WhatsAapp da' messaggio: Computer non connesso.

Funzionano Firefox, Thunderbid

Cerco aiuto, GRAZIE

elvetico · 9 Febbraio 2019

mac964 · 9 Febbraio 2019

2 minuti fa, elvetico dice:

cita?

Giuca · 9 Febbraio 2019

bhe come possiamo darti una risposta ...?

che OS hai? è aggiornato? sei sicuro di essere connesso a internet?

Firefox hai detto che funziona... la cosa è strana.

hai installato un antimalware? se no fallo e fallo girare.

poi dopo installa etrececk che vediamo cosa c'è su quel mac.

mac964 · 9 Febbraio 2019

Report etrececk è giusto?

EtreCheck version: 5.1 (5A022)

Report generated: 2019-02-09 17:46:18

Download EtreCheck from https://etrecheck.com

Runtime: 3:33

Performance: Good

Problem: Other problem

Major Issues:

Anything that appears on this list needs immediate attention.

Adware - Adware detected.

Unsigned files - There are unsigned software files installed that could be adware and should be reviewed.

Minor Issues:

These issues do not need immediate attention but they may indicate future problems.

Heavy RAM usage - This machine is using a large amount of RAM.

Apps crashing - There have been numerous app crashes.

Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage.

Clean up - There are orphan files that could be removed.

Abnormal shutdown - Your machine shut down abnormally.

Hardware Information:

iMac (21.5-inch, Late 2012)

iMac Model: iMac13,1

1 2,7 GHz Intel Core i5 (i5-3330S) CPU: 4-core

16 GB RAM - Upgradeable

BANK 0/DIMM0 - 8 GB DDR3 1333 ok

BANK 1/DIMM0 - 8 GB DDR3 1333 ok

Video Information:

NVIDIA GeForce GT 640M - VRAM: 512 MB

iMac 1920 x 1080

Drives:

disk0 - HGST HTS721010A9E630 1.00 TB (Mechanical - 7200 RPM)

Internal SATA 6 Gigabit Serial ATA

disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk0s2 - Macintosh HD (Journaled HFS+) 999.35 GB (258.19 GB used)

disk0s3 - Recovery HD (Mac OS Extended) [Recovery] 650 MB

disk1 - ST1000LM 024 HN-M101MBB 1.00 TB

External USB 480 Mbit/s USB

disk1s1 - I*****O (MS-DOS FAT32) 1.00 TB (195.83 GB used)

disk2 - PI-239 USB 2.0 Drive 1.00 TB

External USB 480 Mbit/s USB

disk2s1 - F**O (MS-DOS FAT32) 1.00 TB (73.28 GB used)

disk3 - WDC WD64 00AAKS-22A7B0 640.14 GB

External USB 480 Mbit/s USB

disk3s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk3s2 - B****P (Mac OS Extended (Case-sensitive, Journaled)) 639.79 GB (438.88 GB used)

Mounted Volumes:

disk0s2 - Macintosh HD 999.35 GB (740.89 GB free)

Journaled HFS+

Mount point: /

disk1s1 - I*****O 1.00 TB (804.13 GB free)

MS-DOS FAT32

Mount point: /Volumes/I*****O

disk2s1 - F**O 1.00 TB (926.68 GB free)

MS-DOS FAT32

Mount point: /Volumes/F**O

disk3s2 - B****P 639.79 GB (200.91 GB free)

Mac OS Extended (Case-sensitive, Journaled)

Mount point: /Volumes/B****P

Network:

Interface en0: Ethernet

Proxies: HTTP

Interface en1: Wi-Fi

802.11 a/b/g/n

Proxy Auto Discovery

Interface bridge0: Thunderbolt Bridge

Proxies: HTTP, HTTPS

Interface en4: Bluetooth PAN

Proxies: HTTP, HTTPS

Interface en5: iPhone

Proxies: HTTP, HTTPS

Interface en6: iPad

Proxies: HTTP, HTTPS

System Software:

macOS Sierra 10.12.6 (16G1036)

Time since boot: About 3 hours

Security:

GatekeeperEnabled

System Integrity ProtectionEnabled

Adware:

Launchd: ~/Library/LaunchAgents/com.appstart.AppStart.plist

Reason: Adware pattern match

Executable: ~/Library/Application Support/AppPolicy/AppStart -i -c 0 -isn BA3ADEF1-6F51-4CE8-AA48-B186D237C557

Unsigned Files:

Launchd: /Library/LaunchDaemons/com.adobe.SwitchBoard.plist

Executable: /Library/Application Support/Adobe/SwitchBoard/SwitchBoard.app/Contents/MacOS/launch.switchboard

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/net.culater.SIMBL.Agent.plist

Executable: /Library/Application Support/SIMBL/SIMBLAgent.app/Contents/MacOS/SIMBLAgent

Details: Exact match found in the whitelist - probably OK

Launchd: ~/Library/LaunchAgents/com.cisco.videoguard10.plist

Executable: /bin/sh -c $HOME/Library/Cisco/VideoGuardPlayer/VideoGuard10/VideoGuard10.bundle/Contents/Resources/setupServer.sh

Launchd: ~/Library/LaunchAgents/com.cisco.videoguard10.uninstall.plist

Executable: /bin/sh ~/.cisco/VideoGuard/uninstall/cisco_videoguard10/condUninstall.sh

Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist

Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper

Details: Exact match found in the whitelist - probably OK

Launchd: ~/Library/LaunchAgents/com.cisco.videoguardmonitor.plist

Executable: /bin/sh -c $HOME/Library/Cisco/VideoGuardPlayer/VideoGuardMonitor/VideoGuardMonitor.bundle/Contents/Resources/launch.sh

Details: Exact match found in the whitelist - probably OK

Launchd: ~/Library/LaunchAgents/com.skype.skype.shareagent.plist

Executable: /Applications/Skype.app/Contents/Library/LaunchServices/com.skype.skype.shareagent.bundle/Contents/MacOS/com.skype.skype.shareagent

Details: Exact match found in the whitelist - probably OK

Launchd: ~/Library/LaunchAgents/com.UtilityOS.plist

Executable: ~/Library/UtilityOS/UtilityOS.app/Contents/MacOS/UtilityOS

Kernel Extensions:

/Library/Application Support/Roxio

[Not Loaded] TDIXController.kext (2.0)

/System/Library/Extensions

[Not Loaded] ssuddrv.kext (DEVGURU Co., Ltd., 1.4.32 - SDK 10.6)

/System/Library/Extensions/ssuddrv.kext/Contents/PlugIns

[Not Loaded] ssudmdmcontrol.kext (DEVGURU Co., Ltd., 1.4.32 - SDK 10.6)

[Not Loaded] ssudmdmdata.kext (DEVGURU Co., Ltd., 1.4.32 - SDK 10.6)

[Not Loaded] ssudmtp.kext (DEVGURU Co., Ltd., 1.4.32 - SDK 10.5)

[Not Loaded] ssudserial.kext (DEVGURU Co., Ltd., 1.4.32 - SDK 10.6)

System Launch Agents:

[Not Loaded] 14 Apple tasks

[Loaded] 171 Apple tasks

[Running] 101 Apple tasks

System Launch Daemons:

[Not Loaded] 43 Apple tasks

[Loaded] 176 Apple tasks

[Running] 100 Apple tasks

[Other] 2 Apple tasks

Launch Agents:

[Loaded] com.paragon.updater.plist (Paragon Software GmbH - installed 2015-03-18)

[Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2018-12-20)

[Other] jp.co.canon.UFR2.BG.plist (? 827e1214 - installed 2011-03-12)

[Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2018-03-02)

[Other] com.google.keystone.agent.plist (Google, Inc. - installed 2018-08-23)

[Not Loaded] com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2017-12-12)

[Loaded] org.macosforge.xquartz.startx.plist (? d225a7da - installed 2015-10-16)

[Running] net.culater.SIMBL.Agent.plist (? 4a576751 - installed 2016-10-27)

[Running] jp.co.canon.ScanGearMF.appl.Canon-MF-Scan-Agent.plist (? 4e8b75ea - installed 2012-11-30)

[Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-12-20)

Launch Daemons:

[Other] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-12-17)

[Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2010-09-23)

[Loaded] com.malwarebytes.MBAMHelperTool.plist (Malwarebytes Corporation - installed 2015-11-20)

[Loaded] org.macosforge.xquartz.privileged_startx.plist (? 65395f14 - installed 2015-10-16)

[Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2018-03-02)

[Loaded] com.starstechnologies.updater.plist (Rational Intellectual Holdings Limited - installed 2018-12-15)

[Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2018-08-23)

[Loaded] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2018-12-20)

[Loaded] com.adobe.SwitchBoard.plist (? 856489a3 - installed 2013-09-06)

[Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2017-04-12)

[Loaded] com.surteesstudios.Bartender.BartenderInstallHelper.plist (? cf4e1532 - installed 2015-10-02)

[Loaded] YandexDiskInstaller.plist (? 33baa8ff - installed 2014-06-28)

[Not Loaded] com.oracle.java.Helper-Tool.plist (? 0 - installed )

[Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2018-03-02)

[Loaded] YandexDiskHelper.plist (? c6504b35 - installed 2014-06-28)

User Launch Agents:

[Loaded] com.adobe.AAM.Updater-1.0.plist (? 0 - installed 2017-11-17)

[Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-12-20)

[Other] com.Wondershare.TunesGoWatchDemo.plist (? 0 - installed 2015-12-23)

[Other] com.wondershare.AnjoyTunesHelper.plist (? 0 - installed 2015-12-23)

[Other] com.adobe.ARM.***.plist (? 0 - installed 2014-07-22)

[Loaded] com.UtilityOS.plist (? 0 - installed 2019-02-08)

[Running] com.appstart.AppStart.plist (Adware - installed 2016-09-02)

[Other] com.rebiuld.buffer.agent.plist (? 0 - installed 2019-02-08)

[Loaded] com.skype.skype.shareagent.plist (? 0 - installed 2018-03-27)

[Loaded] com.cisco.videoguard10.uninstall.plist (? 0 - installed 2018-12-16)

[Running] com.cisco.videoguardmonitor.plist (? 0 - installed 2018-12-16)

[Loaded] com.cisco.videoguard10.plist (? 0 - installed 2018-12-16)

User Login Items:

DwellClick.app (Nicholas Moore - installed 2016-03-30)

(/Applications/DwellClick.app)

VirtualKeyboard 3.9.5.app (? - installed 2014-11-10)

(/Applications/VirtualKeyboard 3.9.5.app)

Wondershare TunesGo Helper.app (? - installed 2015-12-18)

(~/Library/Application Support/wondershare_TunesGo/Wondershare TunesGo Helper.app)

cDockHelper.app (? - installed 2016-10-15)

(/Applications/cDock.app/Contents/Resources/cDockHelper.app)

fuspredownloader.app (? - installed 2015-08-21)

(~/Library/Application Support/.FUS/fuspredownloader.app)

Internet Plug-ins:

AdobeExManDetect: AdobeExManDetect 1.1.0.0 (installed 2013-12-10)

FlashPlayer-10.6: 32.0.0.114 (installed 2019-02-08)

QuickTime Plugin: 7.7.3 (installed 2017-11-02)

AdobePDFViewerNPAPI: 15.010.20056 (installed 2015-12-18)

AdobePDFViewer: 15.010.20056 (installed 2015-12-18)

Flash Player: 32.0.0.114 (installed 2019-02-08)

Flip4Mac WMV Plugin: 3.2.0.16 (installed 2014-03-06)

SharePointBrowserPlugin: 14.7.2 (installed 2017-03-15)

PepperFlashPlayer: 32.0.0.114 (installed 2019-01-08)

Silverlight: 5.1.41212.0 (installed 2016-02-01)

Audio Plug-ins:

Hear: 1.2.3 (installed 2015-06-12)

3rd Party Preference Panes:

Envoy (installed 2013-10-08)

Flash Player (installed 2018-12-17)

Flip4Mac WMV (installed 2013-03-29)

MacFUSE (installed 2015-04-09)

NTFS-3G (installed 2015-04-09)

Time Machine:

Skip System Files: No

Mobile backups: No

Auto backup: Yes

Volumes being backed up:

Macintosh HD: Disk size: 999.35 GB - Disk used: 258.45 GB

Destinations:

B****P [Local] (Last used)

Total size: 639.79 GB

Total number of backups: 125

Oldest backup: 2017-01-25 18:05:38

Last backup: 2019-02-09 17:40:00

Performance:

System Load: 2.24 (1 min ago) 2.15 (5 min ago) 2.17 (15 min ago)

Nominal I/O speed: 1.12 MB/s

File system: 21.10 seconds

Write speed: 118 MB/s

Read speed: 123 MB/s

Top Processes by CPU:

Process (count) CPU (Source - Location)

plugin-container (5) 48.04 % (Mozilla Corporation)

EtreCheckPro 12.60 % (Etresoft, Inc.)

WindowServer 10.82 % (Apple)

DwellClick 9.00 % (Nicholas Moore)

VirtualKeyboard 3.9.5 7.10 % (? - /Applications/VirtualKeyboard 3.9.5.app)

Top Processes by Memory:

Process (count) RAM usage (Source - Location)

plugin-container (5) 2.13 GB (Mozilla Corporation)

kernel_task 1.17 GB (Apple)

firefox 830 MB (Mozilla Corporation)

softwareupdated 751 MB (Apple)

EtreCheckPro 514 MB (Etresoft, Inc.)

Top Processes by Network Use:

Process Input / Output (Source - Location)

firefox 1 MB / 105 KB (Mozilla Corporation)

mDNSResponder 281 KB / 108 KB (Apple)

apsd 11 KB / 36 KB (Apple)

WhatsApp 25 KB / 16 KB (App Store)

plugin-container 8 KB / 2 KB (Mozilla Corporation)

Virtual Memory Information:

Available RAM 6.03 GB

Free RAM 815 MB

Used RAM 9.97 GB

Cached files 5.24 GB

Swap Used 0 B

Software Installs (past 30 days):

Install Date Name (Version)

2019-01-16 AdBlock (1.17.1)

2019-01-23 Safari (12.0.3)

2019-01-24 iTunes (12.8.2)

2019-01-25 Dashlane (6.1903.0)

2019-01-30 华为手机助手 (9.0.1)

2019-02-02 CodeOfWar (3.12)

2019-02-06 MRTConfigData (1.39)

2019-02-08 Adobe Flash Player (32.0.0.114)

2019-02-09 Gatekeeper Configuration Data (162)

Clean up:

~/Library/LaunchAgents/com.adobe.ARM.***.plist

/Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/MacOS/Updater/Adobe Acrobat Updater Helper.app/Contents/MacOS/Adobe Acrobat Updater Helper

Executable not found

/Library/LaunchAgents/jp.co.canon.UFR2.BG.plist

/Library/Printers/Canon/UFR2/Utilities/UFR II BackGrounder.app/Contents/MacOS/UFR II BackGrounder

Executable not found

~/Library/LaunchAgents/com.rebiuld.buffer.agent.plist

~/Library/Application Support/rebiuld/rebiuld.app/Contents/MacOS/Installer

Executable not found

Diagnostics Information (past 7 days):

2019-02-09 17:39:53 helpd Memory (19 times)

/System/Library/PrivateFrameworks/HelpData.framework/Versions/A/Resources/helpd

2019-02-09 17:32:08 CoreServicesUIAgent.app Memory (2 times)

/System/Library/CoreServices/CoreServicesUIAgent.app

2019-02-09 17:24:43 Software Update.app Memory (19 times)

/System/Library/CoreServices/Software Update.app

2019-02-09 15:20:19 spi.app Crash (6 times)

/Applications/spi.app

2019-02-09 14:43:08 P72E3GC48.com.dashlane.DashlaneAgent.app Crash

/Applications/Dashlane.app/Contents/Library/LoginItems/P72E3GC48.com.dashlane.DashlaneAgent.app

objc_msgSend() selector name: timeIntervalSinceReferenceDate

2019-02-09 14:19:40 Last Shutdown Cause: 0 - Power loss

2019-02-09 12:49:06 WhatsApp.app Crash

/Applications/WhatsApp.app

2019-02-09 10:57:36 assistantd Memory (8 times)

/System/Library/PrivateFrameworks/AssistantServices.framework/assistantd

2019-02-09 10:35:07 MRT.app Memory (4 times)

/System/Library/CoreServices/MRT.app

2019-02-08 19:39:12 com.apple.WebKit.WebContent Memory (20 times)

/System/Library/StagedFrameworks/Safari/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent

2019-02-08 11:54:28 Safari.app Crash

/Applications/Safari.app

*** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '*** -[__NSArrayM insertObject:atIndex:]: object cannot be nil'

terminating with uncaught exception of type NSException

abort() called

2019-02-08 11:45:08 com.apple.WebKit.Networking Memory (2 times)

/System/Library/StagedFrameworks/Safari/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.Networking.xpc/Contents/MacOS/com.apple.WebKit.Networking

2019-02-08 11:43:23 Click To Finish Install.app CPU (2 times)

/private/var/folders/*/Click To Finish Install.app

2019-02-06 19:21:31 PhoneBox.app CPU (14 times)

/Applications/PhoneBox.app

2019-02-05 14:19:33 VDC.plugin Memory (5 times)

/System/Library/Frameworks/CoreMediaIO.framework/Versions/A/Resources/VDC.plugin

End of report

Giuca · 9 Febbraio 2019

Adware - Adware detected.

ti avevo detto di fare un passaggio con un antimalware.... riprova e controlla.

Accedi

Safari ecc

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mac964

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Giuca

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