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Problema allo spegnimento del MacBook Pro


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Ciao ragazzi, ho un problema con il mio MacBook Pro, questa è la configurazione:

MacBook Pro (13-inch, 2017, Four Thunderbolt 3 Ports)

Processore 3,1 GHz Intel Core i5

RAM 8 GB 2133 MHz LPDDR3

S.G. Intel Iris Plus Graphics 650 1536 MBnulla si sia fusa

 

Praticamente quando lo spengo tipo una volta su 3 il Mac si riavvia invece di spegnerlo andando in kernel panic, vi allego il log dell'errore sperando che si possa risolvere

 

Anonymous UUID: 4112B340-B86F-6A0E-D407-DEC320D4C2DB Wed Jun 19 17?23?07 2019

*** Panic Report ***
panic(cpu 0 caller 0xffffff7f9a71b040): "ACPI: Fatal opcode executed in \_PTS. Type = 0x01 Code = 0x00004d38 Arg = 0x00000000."@/BuildRoot/Library/ Caches/com.apple.xbs/Sources/AppleACPIPlatform/ AppleACPIPlatform-298.260.3/ACPICA/source/os_specific/service_layers/ osdarwin.c:1568
Backtrace (CPU 0), Frame : Return Address
0xffffff8034c7b730 : 0xffffff8017faea2d
0xffffff8034c7b780 : 0xffffff80180e9e95
0xffffff8034c7b7c0 : 0xffffff80180db70a
0xffffff8034c7b830 : 0xffffff8017f5bb40
0xffffff8034c7b850 : 0xffffff8017fae447
0xffffff8034c7b970 : 0xffffff8017fae293
0xffffff8034c7b9e0 : 0xffffff7f9a71b040
0xffffff8034c7b9f0 : 0xffffff7f9a73bf70
0xffffff8034c7ba10 : 0xffffff7f9a72a9c2
0xffffff8034c7ba60 : 0xffffff7f9a74bb51
0xffffff8034c7bae0 : 0xffffff7f9a74d2b6
0xffffff8034c7bb20 : 0xffffff7f9a74df7a
0xffffff8034c7bb70 : 0xffffff7f9a7454f1
0xffffff8034c7bbb0 : 0xffffff7f9a749c56
0xffffff8034c7bc10 : 0xffffff7f9a742bae
0xffffff8034c7bc60 : 0xffffff7f9a708aee
0xffffff8034c7bc90 : 0xffffff7f98e93e59
0xffffff8034c7bce0 : 0xffffff8018679135
0xffffff8034c7bd20 : 0xffffff80180e07b2
0xffffff8034c7bd30 : 0xffffff80184d1565
0xffffff8034c7bdf0 : 0xffffff80184e9f4f
0xffffff8034c7bf40 : 0xffffff80185b9cbd
0xffffff8034c7bfa0 : 0xffffff8017f5c306

Kernel Extensions in backtrace: com.apple.driver.AppleSMC(3.1.9)[A20E3E30-0CB9-3E88-9B52-

F65FE643BCCF]@0xffffff7f98e8e000->0xffffff7f98eabfff dependency: com.apple.iokit.IOACPIFamily(1.4)

[D039545F-9B61-3B0D-8F90-CCCAE5BD7A52]@0xffffff7f98e85000 dependency: com.apple.iokit.IOPCIFamily(2.9)[CC6A465F-5A24-304D-

B9DF-8C27819CC214]@0xffffff7f98895000 com.apple.driver.AppleACPIPlatform(6.1)

[AE00900F-6E82-31C1-82E7-23005F4219A4]@0xffffff7f9a6fc000- >0xffffff7f9a797fff

dependency: com.apple.iokit.IOACPIFamily(1.4) [D039545F-9B61-3B0D-8F90-CCCAE5BD7A52]@0xffffff7f98e85000

dependency: com.apple.iokit.IOPCIFamily(2.9)[CC6A465F-5A24-304D- B9DF-8C27819CC214]@0xffffff7f98895000

dependency: com.apple.driver.AppleSMC(3.1.9) [A20E3E30-0CB9-3E88-9B52-F65FE643BCCF]@0xffffff7f98e8e000

BSD process name corresponding to current thread: launchd

Mac OS version: 18F132

Kernel version:
Darwin Kernel Version 18.6.0: Thu Apr 25 23?16?27 PDT 2019; root:xnu-4903.261.4~2/RELEASE_X86_64
Kernel UUID: 7C8BB636-E593-3CE4-8528-9BD24A688851 Kernel slide: 0x0000000017c00000
Kernel text base: 0xffffff8017e00000
__HIB text base: 0xffffff8017d00000
System model name: MacBookPro14,2 (Mac-CAD6701F7CEA0921)

System uptime in nanoseconds: 4193354544766
last loaded kext at 243990997474: com.apple.filesystems.msdosfs 0xffffff7f9b817000, size 69632)
last unloaded kext at 304263662524: com.apple.filesystems.msdosfs 1.10 (addr 0xffffff7f9b817000, size 61440)
loaded kexts:
com.apple.filesystems.smbfs 3.3.2
com.apple.driver.AppleHIDALSService 1
com.apple.driver.AudioAUUC 1.70
com.apple.fileutil 20.036.15
com.apple.driver.AGPM 110.25.10
com.apple.driver.ApplePlatformEnabler 2.7.0d0 com.apple.driver.X86PlatformShim 1.0.0
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleUpstreamUserClient 3.6.5
com.apple.driver.AppleHDA 282.54 com.apple.driver.AppleGraphicsDevicePolicy 3.40.16 com.apple.AGDCPluginDisplayMetrics 3.40.16
com.apple.driver.AppleHV 1
com.apple.iokit.IOUserEthernet 1.0.1 com.apple.driver.AppleIntelKBLGraphics 12.0.9 com.apple.iokit.IOBluetoothSerialManager 6.0.12f1 com.apple.driver.pmtelemetry 1
com.apple.driver.AppleBacklight 170.12.11 com.apple.driver.AppleIntelPCHPMC 2.0.1

1.10 (addr

com.apple.Dont_Steal_Mac_OS_X 7.0.0 com.apple.driver.AppleMCCSControl 1.5.9 com.apple.driver.AppleOSXWatchdog 1 com.apple.driver.AppleEmbeddedOSSupportHost 1 com.apple.driver.eficheck 1 com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0 com.apple.driver.AppleThunderboltIP 3.1.2 com.apple.driver.AppleIntelKBLGraphicsFramebuffer 12.0.9 com.apple.filesystems.apfs 945.260.7
com.apple.driver.AppleVirtIO 2.1.3
com.apple.filesystems.hfs.kext 407.200.4 com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1 com.apple.BootCache 40 com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0 com.apple.AppleSystemPolicy 1.0 com.apple.driver.AppleTopCaseHIDEventDriver 138.3 com.apple.driver.AirPort.BrcmNIC 1400.1.1

com.apple.private.KextAudit 1.0 com.apple.driver.AppleSmartBatteryManager com.apple.driver.AppleACPIButtons 6.1 com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleSMBIOS 2.1 com.apple.driver.AppleACPIEC 6.1
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 201 com.apple.security.TMSafetyNet 8
com.apple.driver.usb.cdc.ncm 5.0.0 com.apple.driver.usb.IOUSBHostHIDDevice 1.2 com.apple.driver.usb.AppleUSBiBridge 1.0 com.apple.driver.usb.cdc 5.0.0 com.apple.driver.usb.networking 5.0.0 com.apple.driver.usb.AppleUSBHostCompositeDevice 1.2 com.apple.driver.AppleUSBHostMergeProperties 1.2 com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 282.54 com.apple.kext.OSvKernDSPLib 528 com.apple.driver.AppleGraphicsControl 3.40.16 com.apple.iokit.IOAVBFamily 740.1
com.apple.plugin.IOgPTPPlugin 740.2 com.apple.iokit.IOEthernetAVBController 1.1.0 com.apple.driver.AppleSSE 1.0 com.apple.iokit.IOBluetoothHostControllerUARTTransport 6.0.12f1 com.apple.iokit.IOBluetoothHostControllerTransport 6.0.12f1 com.apple.driver.AppleBacklightExpert 1.1.0 com.apple.driver.AppleHDAController 282.54 com.apple.iokit.IOHDAFamily 282.54

161.0.0

com.apple.AppleGPUWrangler 3.40.16 com.apple.driver.AppleSMBusController com.apple.iokit.IOAudioFamily 206.5 com.apple.vecLib.kext 1.2.0 com.apple.iokit.IONDRVSupport 530.51 com.apple.driver.X86PlatformPlugin 1.0.0 com.apple.driver.IOPlatformPluginFamily com.apple.driver.AppleIntelLpssUARTv1 com.apple.driver.AppleIntelLpssUARTCommon 3.0.60 com.apple.driver.AppleOnboardSerial 1.0 com.apple.iokit.IOSkywalkFamily 1 com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0 com.apple.AppleGraphicsDeviceControl 3.40.16 com.apple.iokit.IOAcceleratorFamily2 404.9 com.apple.iokit.IOGraphicsFamily 530.66 com.apple.iokit.IOSurface 255.5.4 com.apple.iokit.IOSerialFamily 11 com.apple.filesystems.hfs.encodings.kext 1 com.apple.driver.AppleActuatorDriver 2450.1 com.apple.driver.AppleHIDKeyboard 208 com.apple.driver.AppleHSBluetoothDriver 138.3 com.apple.driver.IOBluetoothHIDDriver 6.0.12f1 com.apple.iokit.IOBluetoothFamily 6.0.12f1 com.apple.driver.AppleMultitouchDriver 2450.1 com.apple.driver.AppleInputDeviceSupport 2440.2 com.apple.driver.AppleHSSPIHIDDriver 55.1 com.apple.driver.AppleThunderboltDPInAdapter 5.6.4 com.apple.driver.AppleThunderboltDPAdapterFamily 5.6.4 com.apple.driver.AppleThunderboltPCIDownAdapter 2.1.4 com.apple.driver.AppleHPM 3.4.1 com.apple.driver.AppleIntelLpssI2CController com.apple.driver.AppleHSSPISupport 55.1 com.apple.driver.AppleThunderboltNHI 4.7.6 com.apple.iokit.IOThunderboltFamily 6.8.4 com.apple.driver.AppleIntelLpssSpiController com.apple.driver.AppleIntelLpssDmac 3.0.60 com.apple.iokit.IO80211Family 1200.12.2 com.apple.driver.mDNSOffloadUserClient 1.0.1b8 com.apple.driver.corecapture 1.0.4 com.apple.iokit.IONVMeFamily 2.1.0 com.apple.driver.usb.AppleUSBHostPacketFilter 1.0 com.apple.iokit.IOUSBFamily 900.4.2 com.apple.driver.AppleIntelLpssGspi 3.0.60 com.apple.driver.AppleIntelLpssI2C 3.0.60 com.apple.driver.usb.AppleUSBXHCIPCI 1.2 com.apple.driver.usb.AppleUSBXHCI 1.2

1.0.18d1

6.0.0d8 3.0.60

3.0.60

3.0.60

com.apple.driver.AppleEFINVRAM 2.1 com.apple.driver.AppleEFIRuntime 2.1 com.apple.iokit.IOSMBusFamily 1.1 com.apple.iokit.IOHIDFamily 2.0.0 com.apple.security.quarantine 3 com.apple.security.sandbox 300.0 com.apple.kext.AppleMatch 1.0.0d1 com.apple.driver.DiskImages 493.0.0 com.apple.driver.AppleFDEKeyStore com.apple.driver.AppleEffaceableStorage 1.0 com.apple.driver.AppleKeyStore 2 com.apple.driver.AppleUSBTDM 456.260.3 com.apple.driver.AppleMobileFileIntegrity 1.0.5 com.apple.iokit.IOUSBMassStorageDriver 145.200.2 com.apple.iokit.IOSCSIBlockCommandsDevice 408.250.3 com.apple.iokit.IOSCSIArchitectureModelFamily 408.250.3 com.apple.iokit.IOStorageFamily 2.1 com.apple.kext.CoreTrust 1 com.apple.driver.AppleCredentialManager 1.0 com.apple.driver.KernelRelayHost 1 com.apple.iokit.IOUSBHostFamily 1.2 com.apple.driver.usb.AppleUSBCommon 1.0 com.apple.driver.AppleBusPowerController 1.0 com.apple.driver.AppleSEPManager 1.0.1 com.apple.driver.IOSlaveProcessor 1 com.apple.iokit.IOReportFamily 47 com.apple.iokit.IOTimeSyncFamily 740.2 com.apple.iokit.IONetworkingFamily 3.4 com.apple.driver.AppleACPIPlatform 6.1 com.apple.driver.AppleSMC 3.1.9 com.apple.iokit.IOPCIFamily 2.9 com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.pthread 1 com.apple.kec.Libm 1 com.apple.kec.corecrypto 1.0

EOF
Model: MacBookPro14,2, BootROM 194.0.0.0.0, 2 processors, Intel Core i5, 3,1 GHz, 8 GB, SMC 2.44f1
Graphics: kHW_IntelIrisGraphics650Item, Intel Iris Plus Graphics 650, spdisplays_builtin
Memory Module: BANK 0/DIMM0, 4 GB, LPDDR3, 2133 MHz, 0x802C, 0x4D5435324C3531324D3332443250462D3039
Memory Module: BANK 1/DIMM0, 4 GB, LPDDR3, 2133 MHz, 0x802C, 0x4D5435324C3531324D3332443250462D3039
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x171),

28.30

Broadcom BCM43xx 1.0 (7.77.61.2 AirPortDriverBrcmNIC-1305.8) Bluetooth: Version 6.0.12f1, 3 services, 27 devices, 1 incoming serial ports Network Service: Wi-Fi, AirPort, en0
USB Device: USB 3.0 Bus
USB Device: iBridge
Thunderbolt Bus: MacBook Pro, Apple Inc., 41.1
Thunderbolt Bus: MacBook Pro, Apple Inc., 41.1

 

Grazie!

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Se era il 2018 poteva essere il T2 chip, ha una valanga di persone continua tutt’oggi ad andare in crash.

Scarica etrecheck e posta qui il risultato, vediamo se io o qualcun altro possiamo aiutarti.

Perchè deve essere una menata assurda.

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Allora il risultato è questo:

EtreCheck version: 5.2 (5029)

Report generated: 2019-06-20 12:56:49

Download EtreCheck from 

Runtime: 1:38

Performance: Excellent

Sandbox: Enabled

Full drive access: Disabled

 

Problem: Other problem

Description: 

Kernel Panic

 

Major Issues:

    Anything that appears on this list needs immediate attention. 

 

    No Time Machine backup - Time Machine backup not found.

 

Minor Issues:

    These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. 

 

    Limited drive access - More information may be available with Full Drive Access.

 

Hardware Information:

    MacBook Pro (13-inch, 2017, Four Thunderbolt 3 ports)

    MacBook Pro Model: MacBookPro14,2

    1 3,1 GHz Intel Core i5 (i5-7267U) CPU: 2-core

    8 GB RAM - Not upgradeable

        BANK 0/DIMM0 - 4 GB LPDDR3 2133  ok

        BANK 1/DIMM0 - 4 GB LPDDR3 2133  ok

    Battery: Health = Normal - Cycle count = 71

 

Video Information:

    Intel Iris Plus Graphics 650 - VRAM: 1536 MB

        Color LCD 2880 x 1800

 

Drives:

    disk0 - APPLE SSD AP0256J 251.00 GB (Solid State - TRIM: Yes)

    Internal PCI-Express 8.0 GT/s x4 NVM Express

        disk0s1 - EFI [EFI] 315 MB

        disk0s2 [APFS Container] 250.69 GB

            disk1 [APFS Virtual drive] 250.69 GB (Shared by 4 volumes)

                disk1s1 - Macintosh HD (APFS) (Shared - 15.56 GB used)

                disk1s2 - Preboot (APFS) [APFS Preboot] (Shared)

                disk1s3 - Recovery (APFS) [Recovery] (Shared)

                disk1s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used)

 

Mounted Volumes:

    disk1s1 - Macintosh HD 250.69 GB (233.36 GB free)

        APFS

        Mount point: /

 

    disk1s4 - VM [APFS VM] (Shared - 1.07 GB used)

        APFS

        Mount point: /private/var/vm

 

Network:

    Interface en0: Wi-Fi

        802.11 a/b/g/n/ac

    Interface en6: Bluetooth PAN

    Interface bridge0: Thunderbolt Bridge

 

System Software:

    macOS Mojave 10.14.5 (18F132) 

    Time since boot: About 2 hours

 

Notifications:

    Notifications not available without Full Drive Access.

 

Security:

    Gatekeeper: Enabled

    System Integrity Protection: Enabled

 

System Launch Agents:

    [Not Loaded] 16 Apple tasks

    [Loaded] 177 Apple tasks

    [Running] 108 Apple tasks

 

System Launch Daemons:

    [Not Loaded] 36 Apple tasks

    [Loaded] 184 Apple tasks

    [Running] 115 Apple tasks

 

Audio Plug-ins:

    AppleTimeSyncAudioClock: 1.0 (Apple - installed 2019-05-04)

    BluetoothAudioPlugIn: 6.0.12 (Apple - installed 2019-05-04)

    AirPlay: 2.0 (Apple - installed 2019-05-04)

    AppleAVBAudio: 740.1 (Apple - installed 2019-05-04)

    BridgeAudioSP: 5.46 (Apple - installed 2019-05-04)

    iSightAudio: 7.7.3 (Apple - installed 2019-05-04)

 

Time Machine:

    Time Machine Not Configured!

 

Performance:

    System Load: 1.55 (1 min ago) 1.66 (5 min ago) 1.56 (15 min ago)

    Nominal I/O speed: 0.30 MB/s

    File system: 31.95 seconds

    Write speed:  1298 MB/s

    Read speed:  2843 MB/s

 

CPU Usage Snapshot:

    Type Overall

    System 3 %

    User 3 %

    Idle 93 %

 

Top Processes Snapshot by CPU:

    Process (count) CPU (Source - Location)

    Other processes 18.51 % (?)

    EtreCheck 6.83 % (App Store)

    SystemUIServer 0.23 % (Apple)

    loginwindow 0.15 % (Apple)

    Dock 0.09 % (Apple)

 

Top Processes Snapshot by Memory:

    Process (count) RAM usage (Source - Location)

    EtreCheck 532 MB (App Store)

    AppleSpell 73 MB (Apple)

    NotificationCenter 71 MB (Apple)

    Dock 70 MB (Apple)

    Spotlight 58 MB (Apple)

 

Top Processes Snapshot by Network Use:

    Process Input / Output (Source - Location)

    helpd 735 KB / 35 KB (Apple)

    cloudd 150 KB / 26 KB (Apple)

    mDNSResponder 59 KB / 32 KB (Apple)

    biometrickitd 53 KB / 8 KB (Apple)

    apsd 15 KB / 19 KB (Apple)

 

Virtual Memory Information:

    Physical RAM: 8 GB

 

    Free RAM: 699 MB

    Used RAM: 4.97 GB

    Cached files: 2.35 GB

 

    Available RAM: 3.03 GB

    Swap Used: 0 B

 

Software Installs (past 30 days):

    Install Date Name (Version)

    2019-06-15 XProtectPlistConfigData (2103)

    2019-06-16 WhatsApp (0.3.3328)

    2019-06-20 Gatekeeper Configuration Data (169)

    2019-06-20 MRTConfigData (1.42)

    2019-06-20 EtreCheck (5.2)

 

Diagnostics Information (past 7 days):

    Directory /Library/Logs/DiagnosticReports is not accessible.

    Enable Full Drive Access to see more information.

 

End of report

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Saranno 2/3 settimane...

Succede esattamente questo, spengo il Mac, noto che la tastiera che in genere dopo lo spegnimento si spegne tipo subito (intendo la retro illuminazione), resta invece accesa per 4/5 secondi finché il Mac non ha un kernel panic.

Magari faccio un reset della SMC e della NVRAM?

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8 minuti fa, olivier985 dice:

Saranno 2/3 settimane...

Succede esattamente questo, spengo il Mac, noto che la tastiera che in genere dopo lo spegnimento si spegne tipo subito (intendo la retro illuminazione), resta invece accesa per 4/5 secondi finché il Mac non ha un kernel panic.

Magari faccio un reset della SMC e della NVRAM?

Certo se non l'hai già fatto, è un comportamento anomalo sicuramente 

Non mi fa inserire l'url, metti in Google MacBook Pro 2017 Kernel e vedi la pagina di Reddit

Modificato da Elliot
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7 ore fa, olivier985 dice:

Quindi potrebbe essere un problema di hard disk..
Pensa un pò dopo solo un anno...

 

Per l’appunto esiste una garanzia, altrimenti a che servirebbe?

Comunque un piccolo problema te l’ha rilevato, e come t’ha consigliato @Elliot portalo da un Genius

 

Minor Issues:

    These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. 

 

    Limited drive access - More information may be available with Full Drive Access.

 

 

 

 

 

 

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Dipende è tutto molto relativo al lavoro Che hanno da una a due settimane se lo trattengono.

 Il Sapiente sa Poco.. L'ignorante sa Molto.. il Cujun sa Tutto 


 

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  • 3 weeks later...

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