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Buongiorno, ho un iMac (21.5 2017 con OsCatalina versione 10.15.5 ( aggiornato a 5 gg fa) ma ultimamente mi sta dando notevoli problemi: spesso e volentieri mi si impalla, il più delle volte non permettendomi neanche di forzare la chiusura delle applicazioni. Si blocca il cursore, rotellina che gira e come detto anche con la combinazione di tasti rapidi per forzare la chiusura non si apre alcuna finestrella con cui "dialogare" , se non dopo minuti ( e non sempre).

MI succede il più delle volte quando ho il browser aperto, ( praticamente uso internet per googleword o guardare film/video [ il problema si verifica sopratutto nel 2°caso] ) .

 Per inciso l'altro ieri ho fatto un check con ComboCleaner che ha trovato un virus prontamente eliminato, ma la situazione ovviamente non è migliorata. Sono in ansia, cosa potrebbe esser successo? 

 Grazie in anticipo 🙏

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Non è che hai attivato documenti e scrivania di iCloud?


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11 ore fa, Elliot dice:

Scarica EtreCheck e posta il risultato

 

Ecco il report 

 

EtreCheckPro version: 6.2.6 (6C020)

Report generated: 2020-05-30 15:24:29

Download EtreCheckPro from https://etrecheck.com

Runtime: 9:27

Performance: Below Average

 

Problem: Apps are crashing

 

Major Issues:

    Anything that appears on this list needs immediate attention. 

 

    Stuck iCloud - This machine has a large number of pending iCloud transfers.

 

Minor Issues:

    These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. 

 

    Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage.

    Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system.

    Low performance - EtreCheck report took an unusually long time to run.

    32-bit Apps - This machine has 32-bits apps will not work on macOS 10.15 "Catalina".

    Limited drive access - More information may be available with Full Drive Access.

    Kernel extensions present - This machine has kernel extensions that may not work in the future.

 

Hardware Information:

    iMac (21.5-inch, 2017)

    iMac Model: iMac18,1

    2,3 GHz Dual-Core Intel Core i5 (i5-7360U) CPU: 2-core

    8 GB RAM - Upgradeable by an Apple Authorized Service Provider

        BANK 0/DIMM0 - 4 GB DDR4 SO-DIMM 2133 

        BANK 1/DIMM0 - 4 GB DDR4 SO-DIMM 2133 

 

Video Information:

    Intel Iris Plus Graphics 640 - VRAM: 1536 MB

        iMac 1920 x 1080

 

Drives:

    disk0 - APPLE HDD HTS541010A9E632 1.00 TB (Mechanical - 5400 RPM)

    Internal SATA 3 Gigabit Serial ATA

        disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

        disk0s2 [APFS Container] 1000.00 GB

            disk1 [APFS Virtual drive] 1000.00 GB (Shared by 5 volumes)

                disk1s1 - M*****************i (APFS) [APFS Virtual drive] (Shared - 67.80 GB used)

                disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 83 MB used)

                disk1s3 - Recovery (APFS) [Recovery] (Shared - 529 MB used)

                disk1s4 - VM (APFS) [APFS VM] (Shared - 4.30 GB used)

                disk1s5 - Macintosh HD (APFS) (Shared - 11.26 GB used)

 

    disk2 - Seagate M3 Portable 4.00 TB

    External USB 5 Gbit/s USB

        disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

        disk2s2 - U******D 4.00 TB (172.13 GB used)

 

Mounted Volumes:

    disk1s1 - M*****************i [APFS Virtual drive]

        1000.00 GB (Shared - 67.80 GB used, 928.31 GB available, 915.82 GB free)

        APFS

        Mount point: /System/Volumes/Data

 

    disk1s4 - VM [APFS VM]

        1000.00 GB (Shared - 4.30 GB used, 915.82 GB free)

        APFS

        Mount point: /private/var/vm

 

    disk1s5 - Macintosh HD

        1000.00 GB (Shared - 11.26 GB used, 928.31 GB available, 915.82 GB free)

        APFS

        Mount point: /

        Read-only: Yes

 

    disk2s2 - U******D

        4.00 TB (172.13 GB used, 3.83 TB free)

        Mount point: /Volumes/U******D

 

Network:

    Interface usbmodem14610: MT65xx Preloader 6

    Interface usbmodem1450: MT65xx Preloader 5

    Interface usbmodem1410: MT65xx Preloader 4

    Interface usbmodem14630: MT65xx Preloader 3

    Interface usbmodem14640: MT65xx Preloader 2

    Interface usbmodem14620: MT65xx Preloader

    Interface usbmodem146400: MT65xx Preloader 7

    Interface usbmodem146300: MT65xx Preloader 8

    Interface usbmodem146200: MT65xx Preloader 9

    Interface usbmodem146100: MT65xx Preloader 10

    Interface usbmodem1452100: MT65xx Preloader 11

    Interface en0: Ethernet

        Proxy Auto Discovery

    Interface en1: Wi-Fi

        802.11 a/b/g/n/ac

        Proxy Auto Discovery

    Interface en4: Bluetooth PAN

    Interface bridge0: Thunderbolt Bridge

    iCloud Quota: 27 MB available

    iCloud Status: 66 pending files

 

System Software:

    macOS Catalina 10.15.5 (19F96) 

    Time since boot: Less than an hour

 

Notifications:

 

    Setapp.app

        one notification

 

Security:

    Gatekeeper: App Store and identified developers

    System Integrity Protection: Enabled


    Antivirus software: Apple and CleanMyMac

 

Unsigned Files:

    Login Item: /etc/mach_init_per_user.d/com.adobe.SwitchBoard.monitor.plist

 

    Plugin: /Library/Internet Plug-Ins/Flash Player.plugin/Contents/PlugIns/FlashPlayer-10.6.plugin

    Plugin: /Library/Internet Plug-Ins/Flash Player.plugin

    Plugin: /Library/Internet Plug-Ins/Flash Player.plugin/Contents/PlugIns/FlashPlayer-10.4-10.5.plugin

 

    Apps: 94

 

32-bit Applications:

    115 32-bit apps

 

Kernel Extensions:

    /Applications/UniConverter.app

        [Not Loaded] SystemAudioRecorder.kext (1.1.0 - SDK 10.6)

 

System Launch Agents:

    [Not Loaded] 16 Apple tasks

    [Loaded] 172 Apple tasks

    [Running] 125 Apple tasks

 

System Launch Daemons:

    [Not Loaded] 35 Apple tasks

    [Loaded] 171 Apple tasks

    [Running] 130 Apple tasks

    [Other] One Apple task

 

Launch Agents:

    [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2020-03-04)

    [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2020-03-04)

 

Launch Daemons:

    [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-09-19)

    [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2020-03-04)

    [Loaded] com.macpaw.CleanMyMac-setapp.Agent.plist (MacPaw Inc. - installed 2019-02-06)

 

User Launch Agents:

    [Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2019-07-26)

    [Loaded] com.macpaw.CleanMyMac-setapp.HealthMonitor.plist (MacPaw Inc. - installed 2019-02-06)

    [Running] com.setapp.DesktopClient.SetappAgent.plist (Setapp Limited - installed 2020-05-18)

    [Running] com.setapp.DesktopClient.SetappLauncher.plist (Setapp Limited - installed 2020-05-18)

    [Loaded] com.setapp.DesktopClient.SetappUpdater.plist (Setapp Limited - installed 2020-05-18)

 

User Login Items:

    [Not Loaded] LaunchHelper (App Store - installed 2019-08-02)

        Modern Login Item

        /Applications/FreeChat.app/Contents/Library/LoginItems/LaunchHelper.app

 

    [Not Loaded] CleanMyMac Menu (MacPaw Inc. - installed 2020-05-13)

        Modern Login Item

        /Applications/Setapp/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac Menu.app

 

    [Not Loaded] CleanMyMac X HealthMonitor (MacPaw Inc. - installed 2020-05-13)

        Modern Login Item

        /Applications/Setapp/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac Menu.app/Contents/Library/LoginItems/CleanMyMac X HealthMonitor.app

 

    [Not Loaded] Flume Helper (Rafif Yalda - installed 2019-06-11)

        Modern Login Item

        /Applications/Setapp/Flume.app/Contents/Library/LoginItems/Flume Helper.app

 

    [Running] Spotify (Spotify - installed 2020-05-10)

        Application

        /Applications/Spotify.app

 

    [Loaded] StartUpHelper (Spotify - installed 2020-05-10)

        Modern Login Item

        /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app

 

    [Not Loaded] WhatsApp Login Helper (App Store - installed 2020-05-29)

        Modern Login Item

        /Applications/WhatsApp.app/Contents/Library/LoginItems/WhatsApp Login Helper.app

 

    [Loaded] com.adobe.SwitchBoard.monitor.plist (?)

        MachInit

        /etc/mach_init_per_user.d/com.adobe.SwitchBoard.monitor.plist

 

Internet Plug-ins:

    AdobeAAMDetect: 3.0.0.0 (Adobe Systems, Inc. - installed 2019-02-06)

    FlashPlayer-10.6: 10.2.153.1 (? - installed 2018-05-14)

    AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2018-12-19)

    AdobePDFViewer: 19.010.20069 (Adobe Systems, Inc. - installed 2018-12-19)

    Flash Player: 10.2.153.1 (? - installed 2018-05-14)

    ZoomUsPlugIn: 4.6.12 (20615.0421) (Zoom Video Communications, Inc. - installed 2020-04-24)

    PepperFlashPlayer: 32.0.0.101 (Adobe Systems, Inc. - installed 2018-12-08)

    FlashPlayer-10.4-10.5: 10.2.153.1 (? - installed 2018-05-14)

 

3rd Party Preference Panes:

    Flash Player (Adobe Systems, Inc. - installed 2018-11-29)

 

Time Machine:

    Time Machine information not available without Full Drive Access.

    8 local snapshots

    Oldest local snapshot: 2020-05-29 16:18:28

    Last local snapshot: 2020-05-30 15:09:37

 

Performance:

    System Load: 2.75 (1 min ago) 2.61 (5 min ago) 1.79 (15 min ago)

    Nominal I/O speed: 4.30 MB/s

    File system: 34.04 seconds

    Write speed: 72 MB/s

    Read speed: 69 MB/s

 

CPU Usage Snapshot:

    Type Overall

    System: 4 %

    User: 10 %

    Idle: 86 %

 

Top Processes Snapshot by CPU:

    Process (count) CPU (Source - Location)

    Spotify Helper (Renderer) 13.06 % (Spotify)

    Google Chrome Helper (Renderer) (11) 13.04 % (Google, Inc.)

    Spotify Helper (GPU) 6.40 % (Spotify)

    WindowServer 5.54 % (Apple)

    EtreCheckPro 4.80 % (Etresoft, Inc.)

 

Top Processes Snapshot by Memory:

    Process (count) RAM usage (Source - Location)

    Google Chrome Helper (Renderer) (11) 820 MB (Google, Inc.)

    EtreCheckPro 534 MB (Etresoft, Inc.)

    Google Chrome Helper (GPU) 319 MB (Google, Inc.)

    Google Chrome 252 MB (Google, Inc.)

    Spotify Helper (Renderer) 172 MB (Spotify)

 

Top Processes Snapshot by Network Use:

    Process Input / Output (Source - Location)

    Spotify 239 KB / 96 KB (Spotify)

    mDNSResponder 117 KB / 63 KB (Apple)

    apsd 5 KB / 28 KB (Apple)

    netbiosd 852 B / 422 B (Apple)

    SetappAgent 0 B / 660 B (Setapp Limited)

 

Top Processes Snapshot by Energy Use:

    Process (count) Energy (0-100) (Source - Location)

    Spotify Helper (Renderer) 7 (Spotify)

    mdsync 5 (Apple)

    Google Chrome Helper (Renderer) (11) 4 (Google, Inc.)

    Spotify Helper (GPU) 4 (Spotify)

    mds 2 (Apple)

 

Virtual Memory Information:

    Physical RAM: 8 GB

 

    Free RAM: 89 MB

    Used RAM: 5.27 GB

    Cached files: 2.65 GB

 

    Available RAM: 2.73 GB

    Swap Used: 0 B

 

Software Installs (past 30 days):

    Install Date Name (Version)

    2020-05-27 Aggiornamento macOS Catalina 10.15.5

    2020-05-28 Gatekeeper Compatibility Data (1.0)

    2020-05-29 MRTConfigData (1.61)

    2020-05-29 XProtectPlistConfigData (2122)

    2020-05-29 The Unarchiver (4.2.2)

    2020-05-29 WhatsApp (2.2021.4)

 

Diagnostics Information (past 7-30 days):

    2020-05-29 22:30:03 Google Chrome.app - High CPU Use (17 times)

        Executable: /Applications/Google Chrome.app

 

    2020-05-29 11:34:13 Combo Cleaner.app - High CPU Use

        Executable: /Applications/Combo Cleaner.app

 

End of report

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Ci credo hai un sacco di robaccia.

Brucia Clean My Mac, cancella tutti gli internet Plugin e Flash.

Riavvia e vediamo che succede.

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Quella feccia di Clean My Mac ( et simili ) li avevo già eliminati tempo fa , di fatti tra le applicazioni non li vedo.

 Se però lo cerco con Spotlight mi compare ancora , ho pure provato a disistallarlo con ComboCleaner ma pure li non lo vede come istallato e nada ...

Flash e plugin eliminati ma si blocca ancora.

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Il problema di base, oltre ai software spazzatura che hai installato, è il disco meccanico.

Io formatterei e metterei Mojave o un sistema prima...


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Si @Rangam, di fatti alla fine ho deciso di fare così, ieri notte ho fatto il bel backup dei dati, ho passato l'hardisk esterno con ComboCleaner e ho formattato l'intero computer .. 

 Grazie a tutti per la pazienza, anche se per risolvere il problema alla fine ho usato le maniere forti, ho imparato qualcosa per il futuro 🙏

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